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IBM TIER 2 - Analista Phishing in Bogota, Colombia

Introduction

Information and Data are some of the most important organizational assets in today's businesses. As a Security Consultant, you will be a key advisor for IBM's clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.

Your Role and Responsibilities

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Required Technical and Professional Expertise

  • Understand the different types of phishing attacks (spear-phishing, credential phishing, whaling, smishing, vishing) and the techniques used by attackers to trick users.

  • General knowledge of cybersecurity, including best practices for protecting emails, accounts, and sensitive data.

  • Ability to identify patterns and signs of phishing campaigns by analyzing the emails, messages, URLs, and domains used.

  • Ability to analyze suspicious emails (email headers, content, links, and attachments) for signs of phishing, such as malicious links, fake sender addresses, or spoofing techniques.

  • Ability to detect 'spoofing' attacks or spoofed domains that pretend to be legitimate entities.

  • Ability to identify patterns of deception and manipulation in the content of emails or messages intended to convince users to hand over confidential information or download malware.

  • Ability to coordinate immediate response to a phishing incident, ensuring affected users receive support, and a containment plan is in place to minimize impact.

  • Ability to handle incidents where user accounts have been compromised, including resetting credentials, temporarily locking accounts, and safely regaining access

  • Ability to contain the spread of phishing attacks through actions such as blocking malicious domains, removing phishing emails from inboxes, and implementing filtering rules on mail servers.

  • Experience in managing the recovery of data or accounts affected by successful phishing attacks, ensuring they are safely restored without reinfection.

  • Knowledge of implementing email authentication standards to prevent domain spoofing and mitigate phishing attacks.

  • Ability to investigate malicious attachments distributed via phishing emails.

  • Knowledge of how to collect and preserve electronic evidence in a phishing incident, ensuring data integrity for future investigations or legal proceedings.

  • Ability to document each phishing incident, including its analysis, response, and lessons learned.

  • Experience in proactively monitoring phishing threats in real-time, using security monitoring tools such as SIEMs (QRadar).

  • Knowledge in automating responses to phishing incidents through the use of SOAR (Security Orchestration, Automation, and Response) solutions, reducing response time and the impact of the attack.

  • Ability to work with threat intelligence data to identify patterns and new phishing campaigns that may target the organization.

Preferred Technical and Professional Expertise

  • Ability to perform forensic analysis of emails and systems compromised in phishing incidents, including collecting email headers, analyzing network traffic, and extracting indicators of compromise.

  • Ability to identify trends in phishing attacks and propose improvements in security policies and employee training.

  • English language.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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