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HHAeXchange Director, Strategy and Operations in Bloomington, Minnesota

We are seeking a highly motivated and adaptable professional who thrives in a fast-paced environment. The ideal candidate will excel at juggling multiple priorities and demonstrate the ability to deliver exceptional strategic and business support across the entire organization. With a keen eye for detail and a proactive mindset, you will play a pivotal role in driving our strategic initiatives and ensuring seamless operations, contributing to our overall success and growth. There are two intrinsic strands in defining the roles and responsibilities of the DSO, which consist of; Strategic Partner The DSO will enshrine and maintain their status as a trusted adviser who can be called upon at any moment to provide both specialist and general support, working closely with the HHAX administrative arm, ensuring nothing is missed. Works closely with the leadership team to ensure correct business priorities and operational targets are being met. Internal and external communication, both verbally and written. Serve as liaison between the ELT & colleagues, regarding company climate and ensuring the appropriate level of information is cascaded down, across and up. Maintaining the focus, consistently measuring non-financial performance against objectives laid out at the start of the financial year. Strategic Prioritization: o Assisting the leadership team in identifying areas where development is required, redirecting focus where necessary to achieve success. o Work closely with the VP of Business Operations and the CFO to continually assess the progress of strategic priorities. Managing the meeting cadence for the Board of Directors and Executive Leadership Team, ensuring materials are sent in advance, time is well spent, and objectives are achieved. Bringing together multiple stakeholders, driving decision making where appropriate. Researching, benchmarking, analyzing data, and making recommendations. Operational Advisor The DSO will have responsibility for the roll out of major initiatives (i.e. technology implementations, re-organizations, cross-functional projects, etc) while aligning and prioritizing against business wide objectives. Assess the quality & productivity of internal processes and suggest ways to improve by creating systems and processes which will streamline operations. Develop and implement streamlined workflows and procedures to enhance productivity and reduce costs. Execute integration management activities to merge newly acquired companies thru M&A into existing business process and reporting. Manage cross functional transformations or implementations to ensure oversight and continuity with broader business objectives and strategy. Identify potential operational risks and develop mitigation strategies to minimize impact. Oversee the implementation and integration of new software or tools within existing systems. Responsible for overseeing any change management within the company, ensuring projects are delivered according to defined standards. The base salary range for this US-based, full-time, and exempt position is $170,000-190,000 not including variable compensation. An employee s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

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