Job Information
Hunt Electric Corporation Billing Specialist in Bloomington, Minnesota
The Billing Specialist will invoice work performed for mainly commercial and some residential service/monitoring/contract/maintenance billings. The Billing Specialist will apply contracted rates to the field work completed, will compile data in Hunt s Spectrum ERP, and deliver invoices via email, portal, or mail. To maintain a strong partnership, the Billing Specialist will work with a diverse team that includes external customers, electricians, foreman, project managers, and client finance and accounting contacts. The successful candidate will be able to tackle the complexities of multi-site locations, work collaboratively, and meet tight deadlines. The majority of the Billing Specialist s time will be spent on the service/monitoring/maintenance billings, but some time will also be spent invoicing other special service projects as a backup to team members in the Accounts Receivable department. - Build and maintain long-term excellent working relationship with external commercial & residential customers. - Generate customer invoices for work performed according to required daily, weekly, and monthly deadlines in each of the ERP system modules. - Diligently support the growth of the program and maximize its financial success. - Accurately set up new jobs in ERP system including revenue recognition and budgets as requested by project managers and/or direct-report manager. - Understand and process multiple billings in various US states as efficiently and accurate as possible. Upload/Submit final invoices to online portal(s). - Address with a professional and positive attitude external & internal customers administrative needs and requests either over the phone or via email, delivering exceptional service to meet or exceed their expectations. - Ability to communicate effectively to guarantee prompt and responsive service to internal and external customers immediate and long-term needs. Resolves issues within their capability; escalate issues outside capability to the direct-report manager. - Ensure all accounting processes are followed according to company procedures to meet deadlines with accurate and timely results of each week or month. - Respond to and resolve customer inquiries (verbal or written) within 24 hours or escalate to manager. - Take on new billings and responsibilities as needed and as directed by the manager as the company grow. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only. In addition to base compensation, Hunt Electric offers a robust benefits plan. See below for additional details or visit our website at Hunt Electric Careers. QUALIFICATIONS AND EDUCATION REQUIREMENTS - Three years of experience in billing, accounting, finance or related field with an associates degree or bachelors degree. - Experience in AR/billing/invoicing in the construction industry is preferred. - Viewpoint Spectrum experience preferred - Track record of delivering excellent customer service through active listening, problem solving, collaboration, and relationship development. - Must be proficient in Microsoft Office products, intermediate in Excel. - Self-motivated, multi-tasking team player, able to work in a fast-paced environment with high volume workload. - Ability to multitask, prioritize and manage time effectively while staying organized. - Ability to meet deadlines and adapt to changes in priorities. - Adept at problem solving in a team setting.