Job Information
State of Indiana Dispatcher in Bloomington, Indiana
Dispatcher
Date Posted: Jun 27, 2024
Requisition ID: 445476
Location:
Bloomington, IN, US, 47401
Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
About the DNR Central Dispatch Center:
The Central Dispatch Center is located at Paynetown State Recreation Area near Bloomington. IN. Central Dispatch maintains radio contact with Conservation Officers across the state and provides the means for the public, law enforcement agencies, and DNR properties to gain immediate assistance and response. Central Dispatch also manages calls to report poaching and pollution in state parks, recreation, and gaming areas.
Role Overview:
The Dispatcher serves on the DNR Law Enforcement Team to provide statewide communications and information exchange for DNR Conservation Officers. Primary responsibilities are to receive, collate, record, disseminate, and accurately dispatch information to Division personnel across the state, including emergency situations. The dispatch center supports Conservation Officers in all 92 counties.
This position will work a 2/2/3 rotation, 3rd shift, with every other weekend off. Shifts during training will vary.
Salary Statement:
The salary for this position traditionally starts at $42,900.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
Maintain constant contact with field units to ensure officer safety and inform Post Command of all activities.
Receive, analyze, and answer Turn in a Poacher (TIP) and other emergency calls and dispatch while maintaining an accurate radio log.
Perform functions such as routing of correspondence and forwarding all reports.
Relay radio traffic from other DNR properties and personnel.
Compile and record daily attendance variations and schedule changes from the operational districts.
Order and maintain various office supplies for Central Dispatch.
Assist with the coordination of media contacts dealing with drowning, watercraft, Off-Road Vehicles, hunting, and automobile accidents, and personal injury accidents on department properties.
Operate a computer for the purposes of Off-Road Vehicle (ORV) registration, retrieving, analyzing, and entering of Indiana Data and Communications System (IDACS) and National Crime Information Center (NCIC) information, as well as accessing hunting, fishing, and trapping license information.
Coordinate a multitude of search and rescue efforts including those involving water rescues, K-9 searches, and lost individuals in state and national forests.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
High School Diploma or High School Equivalent (HSE) is required.
Above average communication skills.
Advanced skills in the operation and proper jargon utilized for multiple frequency police radio dispatch procedures.
Advanced skills relative to the operation of various office equipment (typewriter, telephone, fax, alpha pager, 800MHz, calculator, copy machine, microfiche viewer, computer, etc.)
Working knowledge of department programs, state statutes, administrative codes and standard operating procedures, and the ability to research them.
Ability to reference department documents and source material.
Ability to make decisions regarding appropriate action concerning correspondence.
Ability to deal with the public and perform duties under extreme stress situations.
Ability to follow procedures for all dispatch operations in emergencies.
Ability to work alone without constant supervision.
You must satisfy the following requirements to continue employment:
Ability to successfully complete 450 hours of mentored training.
Ability to obtain certificate for IS-700 NIMS introduction training.
Ability to complete ICS-100 Incident Command System introduction training.
Ability to pass IDACS operator and coordinator's test.
Ability to become certified in Police, Fire and Emergency Medical Dispatching.
Ability to become certified in telephone CPR.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
Deferred compensation 457B account (similar to 401k plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leave
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] .
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
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