Job Information
Binghamton University Case Manager in Binghamton, New York
Location: Binghamton, NY Category: Professional Posted On: Wed Nov 13 2024 Job Description:
Budget Title: Senior Staff Assistant (SL-3)
Salary: $56,000 - $61,000
This position reports to the Director of Case Management Services and duties include direct service with students, families and the larger campus community, crisis work, critical incident response, consultation, liaison relationships, outreach programming and rotating after-hours duty responsibilities. This position will have a concentration on interpersonal violence work. The Case Manager will also develop and implement training(s), conduct data analysis, and prepare departmental reports. All case manager positions involve administrative tasks and duties. Case Management Services (CARE Team) works to educate and inform members of the Binghamton University community through caring, advocacy and supportive endeavors.
Our goal is to empower students and attend to their needs holistically through education and personal development. Case managers work with students to develop life skills and to promote social, emotional and educational growth. Case managers provide consultation, advocacy, resources/referrals and educational services as well as help students navigate systems throughout their college experience. All case managers work from a generalist, strengths-based, trauma-informed, client-centered, humanistic approach. The CARE Team is deeply committed to providing culturally responsive services to a diverse student body.
Responsibilities Include:
Serve as a primary resource for working with students in need. This will involve collecting, organizing and evaluating facts associated with the student's case; sending outreach, developing intervention plans, coordinating care and communicating with the student, collaborators and administrators.
Meet with students, family members (if necessary), university staff/faculty and community members to address needs, navigate systems, facilitate access to services and provide follow-up support.
Coordinate campus and community resources to support students.
Collaborate and consult with key stakeholders and members of the student support networks both on and off campus to develop a coordinated, multidisciplinary approach for responding to, advocating for and supporting students.
Advocate and provide supportive services to students impacted by interpersonal violence.
Manage record keeping through an electronic reporting database system, making sure all correspondence and action items are accurately inputted and in compliance with university, local, state and federal guidelines on reporting.
Analyze and maintain data, prepare reports, and develop and facilitate presentations.
Provide direct crisis services and respond to assigned University critical incidents such as student death; provide supportive services to those directly impacted, which could include other students, family and other campus partners.
Complete administrative duties associated with critical incident response.
Participate in overall activities and mission of the Dean of Students Office including professional development and continuing education.
Offer consultation and outreach to faculty/staff as requested and assigned.
As assigned, provide services after hours as well as on holidays and weekends.
As assigned, build liaison relationships with campus partners.
Assistant with University support of other Dean of Students programs and initiatives.
Meet with students requesting a medical withdrawal and complete administrative tasks associated with medical withdrawals and re-enrollment processes.
The Case Manager will also be required to participate in an on-duty rotation for campus crisis response within the Division of Student Affairs.
Job Requirements:
Bachelor's degree
Experience working in social work, psychology, public health, health policy, counseling, health education/promotion, student affairs, public administration or related fields
Previous experience in crisis response
Previous experience and interest in working with individuals impacted by interpersonal violence
Possess and demonstrate effective skills in organization, time management, planning, decision making, problem-solving, strategic thinking, communication, and effective use of resources
Excellent oral and written communication skills
Crisis intervention and counseling skills
Ability to handle confidential information in a sensitive compliant and appropriate manner; and use sound judgment in responding to crisis situations
Knowledge of the psychological and physiological impact of trauma and implications for advocacy
Experience providing trauma-informed and culturally responsive services
Ability to work with students, staff, faculty and upper-level administration, parents and other stakeholders
Knowledge of and experience in working with adolescents or young adults
Must have demonstrated positive interpersonal skills, oral and written communication skills, public speaking skills
Must have demonstrated cultural competence with the ability to lead in a dynamic community with a diverse student body
Computer skills, including presentation software, google suite, Microsoft office suite
Ability to work flexible evening and weekend hours, as necessary
Preferred:
Master's or advanced degree
Two or more years of experience working in social work, psychology, public health, health policy, counseling, health education/promotion, student affairs, public administration or related fields
Professional licensure
Knowledge of DSM 5 and government regulations pertaining to students including FERPA, HIPAA, Title IV of the Civil Rights Act of 1964, Title IX of Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act
Demonstrated sensitivity to the concerns and need of a diverse student population including first-generation college students
Experience developing crisis response protocols and strategies
Experience working in a college/university environment
Ability to manage multiple, complete cases at a time
Experience working with individuals impacted by interpersonal violence
Experience and/or understanding of the Student Conduct process
Familiarity with Maxient system
Visa sponsorship is not available for this position
Additional Information:
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov
Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/
Cover letters may be addressed "To the Search Committee."
Postings active on the website, accept applications until closure.
For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html
Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.
