Job Information
Billings Clinic Medical Assistant - SameDay Care in Billings, Montana
You can make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region.
We look forward to meeting you.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the 2021 Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!
Medical Assistant - SameDay Care
URGENT CARE (Billings Clinic Main Campus)
req8807
Shift: Day, Evening, Weekends
Schedule: M-F 7a-730p, Sat-Sun 9a-5p
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)
Starting Wage DOE: CUSTOM.POSTING.WAGE
Under general supervision, assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.
Essential Job Functions
• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Prepares room, equipment and supplies as dictated by a particular examination, patient’s needs, and Billings Clinic exam and procedure room cleaning guidelines.
• Assists with scheduling admissions, appointments, diagnostic tests, treatments, procedures, and surgery. May assist with registration and/or collection of co-pays.
• Screens incoming telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.
• Orders and maintains clinical and office supplies and equipment as directed.
• Maintains patient files, records and other information. Adheres to confidentiality requirements.
• Compiles statistical data for reports as directed.
• Attends required meetings and participates in committees as requested.
• Receives and prepares patient for examination and treatment as directed. Obtains and records history and vital signs. May assist in preparing for minor procedures and physical exams. Charts and documents in medical record. Collects laboratory specimens as needed.
• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.
• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older.
• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.
Knowledge, Skills, and Abilities
• Anatomy
• Medical practice, patient care treatment, planning, and evaluating according to job description and MA level
• Examination, diagnostic, and treatment room procedures
• Medical terminology
• ICD and CPT procedure coding and related reimbursement issues
• Medical equipment and instruments
• Common safety hazards and precautions
• Regulatory standards
• HIPAA and confidentiality requirements
• Patient rights
• Required medication and its application
• Aseptic technique and infection control
• Safe pharmaceutical handling requirements and guidelines
• File and record keeping systems
• Personal computers and CIS applications, including necessary registration functions
• Process for collection of co-payments
• Interpersonal skills necessary to interact with patients, families, and physicians
• Demonstrate empathy and sensitivity necessary to elicit patient’s cooperation and allay apprehensions
• Assisting in a variety of treatments and procedures as directed
• Maintaining records and recording data
• Application of safe pharmaceutical handling requirements and guidelines
• Application of personal protective equipment (PPE) for patient and staff safety
• Incorporate population specific needs into all aspects of communication and patient care; scope of services will encompass age groups ranging from infant through geriatric
• Utilize time management concepts or maximize time effectively
• Interpret, adapt, and apply guidelines and procedures
• Communicate clearly and effectively, both verbally and in writing
• Utilize service recovery effectively
• Assist patients in and out of wheelchairs
• Analytical skills necessary to organize daily work, interpret data, and maintain simple to moderate complex records
• Handle frequent interruptions
• Under the supervision of a physician, initiates and performs patient care/treatment as governed by the Board of Medical Examiners and according to Billings Clinic Medical Assistant job description, policies and/or procedures.
• Scheduling and organizing procedures to maximize patient convenience and to maximize effective utilization of physician’s or non-physician provider’s time.
• Orientation on safe pharmaceutical handling requirements and guidelines performed under the preceptor supervision to ensure checks for quality and accuracy
• Under the supervision of leadership, involved in process improvement or risk related departmental activities
• Oversight for safe pharmaceutical handling requirements is provided by the physician
Minimum Qualifications
Education
• High School diploma or equivalent.
Experience
• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups, preferred.
Certifications and Licenses
• Required to obtain certification or registration within fifteen (15) months of hire thorough Billings Clinic approved organization.
• If coming from a medical assisting program; must be obtained within 90 days of program completion
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity and expression, sexual orientation, pregnancy and family status, national origin, spoken language, neurodiversity, age, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.