Easter Seals Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Cybersecurity Products Customer Success Management Consultant

The Customer Success Management Consultant will bring their cybersecurity and customer engagement experiences to work closely with our external and internal stakeholders to understand their needs, and to discuss with them how Mastercard's cybersecurity products can be utilized effectively. The team member will also author papers, drive deeper tech dives with product team, and host webinars and speaking engagements. The team member will enable the Customer Support function in their various responsibilities (e.g., presales demos and solutions architecting; developing use cases, case studies, and marketing content; partner & client onboarding; client support; training development & delivery; and product enablement).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.