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Services Procurement Specialist – SOW

KellyOCG (Outsourcing and Consulting Group) , a division of Kelly Services, is seeking a Procurement Specialist with a strong background in procurement or Statement of Work (SOW) program management to support European-based clients. This role focuses on delivering program services and driving operational excellence for key Managed Service Provider (MSP) programs for KellyOCG’s clients.

Position Overview:

The Procurement Specialist is responsible for the successful delivery of services and building strong relationships with key client stakeholders and suppliers. The role involves developing relationships with client stakeholders, including business leaders and Category Managers, and providing procurement operations support effectively. The global KellyOCG Services Procurement Center of Excellence team supports this role, assisting with continuous improvement initiatives, supply chain strategy and optimization efforts, and ongoing procurement consultation.

Key Focus Areas:

• SOW Lifecycle Management: Efficient management of the supplier statements of work from Source-to-Pay, including Competitive bidding/RFx, benchmarking and negotiation.

• Client Relationship Management: Building and maintaining relationships across business and procurement stakeholders.

• Cost Savings Management: Drive cost savings on supported SOW engagements.

• Supplier Management: Support supplier performance and contract administration activities.

• Operational Excellence: Ensuring the program meets contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

The role may require periodic on-site presence and, therefore, periodic travel to other European Client and KellyOCG sites.

Roles and Responsibilities :

This position will provide operational support and consultation to support the ongoing service delivery of KellyOCG-managed services procurement programs. Key responsibilities include:

• Consulting with client stakeholders to determine appropriate paths for engaging talent, guiding managers to proper buying channels, and ensuring compliance with company guidelines.

• Facilitating and monitoring SOW engagement life cycle management within VMS, including:

1. Sourcing new suppliers

2. Creating and managing bidding events/RFx, supporting final negotiations

3. Creating SOW based on client requisitioners’ provided information

4. Facilitating SOW change orders

5. Monitoring SOW payment requests

6. Onboarding and offboarding suppliers and workers

• Consult with client stakeholders on business needs and supply chain initiatives, acting as an extension of their procurement organization.

• Support the creation and maintenance of program documentation, including process flows and work instructions.

• Establishing and managing relationships among Suppliers, Client Managers, Procurement, and other stakeholders Act as a cooperative and contributing team member to ensure high service levels for customers, suppliers, and program stakeholders.

• Develop strong knowledge of Vendor Management System (VMS) technology to operate efficiently and troubleshoot issues.

Requirements and Qualifications:

• Bachelor’s degree in business, supply chain, operations, Procurementor Business-related field.

• At least 3 years of experience in Procurement or an Operations role, ideally processing Statements of Work.

• Experience in negotiations and supplier management.

• Experience in external client service outsourcing or consulting.

• Knowledge of VMS technology such as SAP Fieldglass/Beeline or procurement systems like SAP Ariba.

• Preferred experience supporting indirect services categories such as Consulting and IT services.

• Proficient in developing professional relationships with clients and suppliers

• Strong problem-solving abilities.

• Demonstrate initiative and self-motivation.

• Efficient time management skills.

• Ability to work effectively in a fast-paced, evolving team environment.

• Ability to prioritize and effectively handle multiple tasks with attention to detail.

• Excellent verbal and written communication skills.

• Functional PC and internet skills, including MS Word, Excel, PowerPoint, and other web-based tools.

• Fluency in reading, writing, and speaking English and French is a must.