Easter Seals Jobs

Position Summary...

What you'll do...

We are seeking a highly motivated and experienced Senior Manager of Defect Reduction to join our team. As a key member of our leadership team, you will be responsible for driving efforts to reduce defects across our organization, while ensuring compliance with Walmart's code of conduct and values. This includes managing technical teams, analyzing data, and working closely with cross-functional partners to drive results.

Responsibilities:

• Lead the technical defects reduction area of the team to identify and resolve defects across our organization, with a focus on app platform tech defect reduction.

• Collaborate with cross-functional partners, including product teams, to ensure that defects are addressed in a timely and effective manner, leveraging field testing and UAT testing.

• Analyze code and design to identify defects and areas for improvement, and develop strategies to address them.

• Distill technical limitations and emphasize the importance of experience and customer satisfaction in decision-making.

• Foster a culture of continuous improvement and accountability, and encourage innovation and creative problem-solving among team members.

• Communicate effectively with all stakeholders, including technical teams, leadership, and customers.

App Platform Defect Reduction Expertise:

• Drive efforts to minimize defects in app platform technology, ensuring seamless user experiences and maximizing customer satisfaction.

• Leverage technical expertise to identify and resolve defects efficiently, prioritizing efforts based on business impact and risk.

• Collaborate with cross-functional teams to ensure defect resolution aligns with business objectives and customer needs.

• Field Testing and UAT Testing Advocacy:

• Champion the use of field testing and UAT testing to validate defect fixes and ensure successful deployment of new features.

• Collaborate with product teams to design and execute testing plans that simulate real-world scenarios, ensuring defects are identified and resolved before release.

• Analyze test results and provide recommendations to improve testing processes and coverage.

• Technical Acumen and Design Analysis:

• Demonstrate a deep understanding of code and design, enabling the identification of defects and areas for improvement.

• Analyze defects in design and provide constructive feedback to developers, ensuring defect prevention and design excellence.

• Collaborate with development teams to ensure defect fixes are implemented correctly and do not introduce new issues .

• Gig-Driver Industry Knowledge:

• Possess a thorough understanding of the gig-driver industry, including market trends, customer needs, and competitive landscape.

• Apply industry knowledge to inform defect reduction strategies and ensure solutions align with business objectives and customer expectations.

• Collaborate with cross-functional teams to ensure industry insights are integrated into product development and defect resolution.

• Technical Limitations Distillation and Customer Focus:

• Distill complex technical limitations and emphasize the importance of customer experience in decision-making.

• Prioritize efforts based on business impact and risk, ensuring that technical solutions align with customer needs and business objectives .

• Communicate technical concepts and solutions effectively to non-technical stakeholders, ensuring alignment and buy-in across the organization.

Requirements:

• Bachelor's degree in a relevant field (such as computer science, engineering, or business).

• At least 10+ years of experience in a technical or leadership role, with a focus on defect reduction and compliance.

• Strong understanding of the Gig-Driver industry and ability to apply that knowledge to drive results.

• Ability to read code and analyze defects in design, and to distill technical limitations and emphasize the importance of experience and customer satisfaction.

• Proven track record of driving results and achieving goals in a fast-paced, dynamic environment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to join a leading retailer and make a meaningful impact, we encourage you to apply for this exciting opportunity.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.