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Energizer Holdings, Inc. Sr. National Account Manager, Amazon - Batteries in Bentonville, Arkansas

What you'll love about this job

  • Fully Remote

  • Brand Recognition

  • Reports to the Senior Director of Digital Economy

This is Energizer Holdings, Inc.

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Position Summary

The Sr. National Account Manager, Amazon - Batteries, develops Commercial programs, relationships, and processes that drive sales, margin, and share for Amazon US and Amazon Canada. This position will be responsible for day-to-day Customer, Category, and Platform Management. This role requires a self-starter who enjoys the daily challenge of continuously earning category leadership.

This is an individual contributor role that leads our Amazon US and Canada, Customer Team - comprised of eight cross functional experts and our digital agency focused on the Battery Category.

This business sells on Amazon via 1P, (Vendor Central).

Responsibilities

  • Develop Category-specific customer strategy and manage Customer relationship

  • Acquire an understanding of customer needs for the category and identify the organizational competencies and requirements to win

  • Develop and execute annual business plans that achieve and stretch customer & Energizer goals / objectives

  • Serve as the customer’s primary point of contact for the category and develop relationships at every level

  • Define and drive Amazon customer category-specific business objectives

  • Develop Amazon-specific category strategies, business plans, and goals; identify growth opportunities based on an understanding of the Amazon platform

  • Build a partnership with category Vendor Managers and attend key meetings as an Amazon and Energizer expert

  • Design and deploy best practices for the Battery Category regarding Merchandising, Promotions, and Test & Learns, optimizing with a “Plan, Do, Check, Act” process

  • Collaborate with Digital Media Lead, Insights Lead, and Content Lead to design and deliver best-in-class assortment

  • Collaborate with Finance and Pricing & Revenue Management colleagues to deliver a balanced Customer P&L

  • Manage all customer contracts, trade fund management, and promotion ROI analysis

  • Execute across the value chain to deliver customer strategy and achieve objectives

  • Lead the Amazon Battery Customer Team and foster productive relationships with cross functional stakeholders

  • Manage Customer assortment and pricing; communicate regularly with Commercial and Marketing teams to manage channel conflict / ensure alignment

  • Collaborate with Digital Media Lead to execute efficient and effective and Consideration and Conversion campaigns

  • Own customer support for the category, including logistics, order processing and fulfillment; coordinate with Integrated Supply Chain colleagues to forecast demand and ensure ability to fulfill obligations

  • Communicate marketplace and competitive knowledge regularly with stakeholders to recommend optimizations and share learnings

  • Grow Amazon Share, Sales, and Margin faster than the Category

  • Develop annual eCommerce category business plans and targets; gain Customer Team alignment and support

  • Utilize Amazon Retail Analytics, Category data, and Digital Media data to manage platform performance, including retail price movements and competitive dynamics

  • Manage item catalog, including item level management, new item setup, product detail page optimization

  • Define and lead successful Annual Vendor Negotiation process

  • Manage travel and expense budget

  • May perform other duties as assigned

What we are looking for

  • Bachelor’s degree or related work experience

  • 5-10 years related work experience

  • Amazon.com sales and marketing experience ideal – demonstrated track record of leading successful Vendor Negotiations

  • Ability to understand Customer P&L / business levers, manage trade funds, and drive toward KPIs

  • Ability to balance Customer, Consumer, and Shareholder perspectives at the same time

  • Positive attitude and ability to receive and provide coaching / feedback

  • Ability to intelligently + respectfully challenge convention, influence decisions, and drive change

  • Ability to take initiative and self-direct

  • Significant Amazon Customer Management experience a plus

  • Ability to set and achieve goals

  • Ability to travel 10% of the time to customer meetings and industry events under ‘normal’ circumstances

  • Experience managing eCommerce platforms/ businesses (Vendor Central, Amazon Retail Analytics) preferred

  • Negotiation (Customer Contracts, Annual Terms, Promotional Engagements) preferred

  • Category Management (Pricing Analysis, Assortment Analysis, Market Share Analysis) preferred

  • Organic, Paid Search optimization (AMS) preferred

  • Excel (Pivot Tables, Formatting)

Come join us!

Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

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