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Walmart Senior Manager, Global Communications - Digital Communications in Bentonville, Arkansas

Position Summary...

What you'll do...

As the Senior Manager, Global Communications - Digital Communications, you will be responsible for driving the strategic vision of our owned internal digital communication channels and cultivating an engaged associate community. You will collaborate closely with business leaders, product, and engineering teams to build high-value, high-impact solutions that increase the visibility of important company news, support company strategy, and improve the associate experience.

This role requires a blend of strategic thinking, technical knowledge, communication skills, and business acumen. The ideal candidate will have a strong background in content management (email, social media, digital signage, etc.), digital communications, and technology, with experience in a large global organization. You will develop and implement standards and processes while also leading the establishment of key performance indicators to drive channel effectiveness.

Key Responsibilities:

Shape our digital workplace: Elevate our digital ecosystem into a consumer-grade, easy-to-use communications experience. Lead strategic decisions across channels, ensuring active usage of our digital workplace, reliable content management systems, and frictionless user experiences.

Enhance associate engagement: Serve as central point of contact for channels that connect associates, foster a sense of community, and lead to a best-in-class associate experience. Connect and cultivate a network of global associates and promote user adoption through user and admin training and consultation.

Provide subject matter expertise: Support business partners with day-to-day needs across channels, communicate new functionality, and devise new ways to approach content experience. Manage training and support for internal communications tools such as email, digital signage, and enterprise social networks.

Lead with data: Demonstrate a sound working knowledge of communications-related software with a focus on user adoption and measurement. Develop and implement key performance indicators (KPIs) to drive channel effectiveness. Leverage data and insights to demonstrate the effectiveness of user adoption, active usage, and trends in user behavior.

Be a strategic partner: Collaborate closely with teams across the organization to ensure tools support communications that align with company goals.

Drive digital innovation: Explore and implement innovative digital communication strategies and tools.

You might be interested in this role if you have experience in:

  • Content Management Systems (CMS)

  • Website management and/or development

  • Customer Response Management (CRM)

  • Social media management

  • Digital signage experience

  • Email marketing experience.

You may be a fit if you have platform experience in the following:

  • Adobe Experience Manager

  • Adobe Analytics

  • MailChimp

  • Poppulo

  • SharePoint

  • Sprout Social

  • Sprout Advocacy

  • Sprinklr

  • Salesforce Marketing Cloud

  • Digital Signage

  • Zynchro

  • FourWinds

  • WorkVivo

  • Interact

  • Igloo

  • Yoobic

  • Flip

  • Viva Engage

  • Yammer

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

  • Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Journalism, Communications, Public Relations, or related field and 4 years' experience in corporate communications, public relations, or relevant area OR 6 years' experience in corporate communications, public relations, or relevant area. 1 year's supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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