Easter Seals Jobs

Position Summary...

What you'll do...

As an Appeals Manager, you will be an integral member of the Unemployment Services Hearing Support team. You will review, research, and analyze employment documentation and state statutes regarding former employees. Based on this documentation, you will appeal initial determinations. Once the case is scheduled for a hearing, you will create hearing packets that are organized in a logical order to explain the detailed events related to employment status changes.

What You’ll Do:

• Provide direct support to Walmart Unemployment Services and stores by managing the entire appeals process, including filing appeals and preparing witnesses to testify, ensuring a thorough and strategic approach to defending unemployment appeals.

• Provide continuous improvement recommendations for initial claims process and hearing support functions based on learnings and insights.

• Review and analyze the determination letter to appeal decisions based on separation and chargeability.

• Review and analyze state statutory guidance and prepare appeal packets.

• Prepare and submit relevant documentation central to the appeal to the state utilizing each state guidelines for submission of evidence.

• Identify and label relevant portions of documentation.

• Identify the issues to be addressed at the hearing.

• Compile evidence and label exhibits to submit to judge, claimant, and company representatives.

• Prepare witness testimony by providing responses to essential questions.

• Review the completed packet with the witness during a prep call and ensure they understand and can effectively testify for each exhibit.

• Pull hearing decisions for cases worked to collect data to improve the hearing process.

• Attend procedural hearings as needed.

What You'll Bring:

• Extensive experience working in case or claims management.

• Experience working in a fast-paced, high-volume work environment with the ability to meet productivity requirements.

• Strong customer service experience and focus with effective communication and interpersonal skills.

• Ability to manage time, think critically, multi-task, and manage multiple priorities and systems.

• Strong attention to detail with the ability to adapt and pivot.

• An independent thinker and team player mindset.

• Exposure to court files and documents strongly preferred.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

About Walmart:

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores.

Benefits:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

*#LI-onsite *

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The annual salary range for this position is $50,000.00-$95,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

2 years’ experience using intermediate functionality of Microsoft Office., Bachelor's degree in Business, Human Resources, Information Technology, or related area and 2 years' experience in business, human resources, information technology, or related area.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.