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Whirlpool Corporation Senior Analyst Damage Prevention & Quality in Benton Harbor, Michigan

Requisition ID: 65618

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The Supply and Logistics team is responsible for keeping the appropriate levels of materials and/or stock supplies with the aim to maximize inventory control and company sales. Organizes deliveries to meet given deadlines and customer expectations. Supervises and tracks the flow of materials and products from suppliers throughout the organization.

This role in summary

The purpose of this role is to drive product damage improvements. The role includes category & warehouse (RDC/FDC) accountability for product handling techniques. The person in this role will be accountable to deliver key metrics such as Damage Reduction ($/units), return rate reduction, Warehouse Audit Scores, minimizing 2nd channel inventory, and speed & efficiency of overall processes. Overall the goal of the Logistics Quality & Damage team is to optimize the returns or 2nd channel inventory by minimizing damage which reduces costs and maximizes efficiencies.

Your responsibilities will include

  • Analyze data using tools such as Tableau and SAP

  • Collaborate with 3PL Warehouse Operations on proper handling techniques of products (training, process documentation, audits, process improvements)

  • Collaborate with Quality, Engineering, Packaging, and/or Product teams as SME for Product Handling related needs.

  • Manage & Drive Project / Process improvements to reduce product damage and return rates

  • Collaboration with Trade Partner Support & Sales for Trade specific needs around product handling practices

  • Perform 7 Keys Audit at your assigned Distribution Centers

Minimum requirements

  • Bachelor's Degree (supply chain, business, engineering, operations or related)

  • Technical/Product Knowledge: Tableau, SAP, BEX/BW & WMS systems an asset

  • Willingness to travel up to 50% (WH or Trade visits, dependent on projects or initiatives)

  • Work Experience: 3+ years

Preferred skills and experiences

  • Other Requirements (certifications, licenses, etc): Logistics or reverse logistics background would be an asset.

  • Ability to lead through influence and organize large groups/bodies of work are key success factors due to the cross functional nature of the roles.

  • Proven track record of managing service providers, collaborating with process partners, and delivering on objectives.

  • Ability to apply Continuous improvement and change management across workstreams.

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

  • Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.

  • Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

  • Sabbatical - Four weeks paid leave after every five years of service.

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Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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