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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Quality Manager (m/f/d) Complaints and Statistics

We are currently looking for a Quality Manager (m/f/d) Complaints and Statistics to strengthen our team in Bensheim. You will work in an international environment with enthusiastic people. You will have a central function and represent Dentsply Implants Stock products as part of a global team to improve the complaint workflow. This permanent position will be located in Bensheim Germany and reports to the Senior Manager Quality Assurance and Regulatory Compliance.

Key Responsibilities

• Compilation of Complaint Statistics for Product Surveillance, Risk Management Reports, KPIs

• Team Lead of the group responsible for collection, processing and analysis of data linked to Complaint Handling

• Ensure the compliance with legal reporting obligations, where required in collaboration with other departments

• Monitoring and implementation of new regulations in regard to complaint handling

• Support of internal and external audits for complaints

• Support and engage in the Post Market Product Surveillance Process

Requirements And Qualifications

• Bachelor or Master/Diploma in Natural Science or Engineering or an equivalent professional background

• Experience as a Quality Manager in a highly regulated Industry, preferably Medical Device Industry and knowledge about ISO 13485 and 21 CFR

• Excellent knowledge in statistics and development of data bases

• Strong analytical skills to support complex projects and identify efficient processes

• Strong communication skills in English, both written and spoken

Your Benefits

As part of our team, you'll experience the spirit of an international and innovative market leader in the dental industry. Besides an attractive remuneration package, you will also be eligable for a variety of employee benefits, such as:

30 days' annual leave, flexible working hours with the option of mobile working and aCompany sports attractive company pension scheme. Our subsidized company restaurant, employee parking spaces and company sports are available to you. You will also receive intensive induction, further training opportunities and access to LinkedIn Learning. Take advantage of personal and professional development opportunities through our global mentoring and coaching program. Benefit from the advantages of the JobRad and make your commute to work environmentally friendly and healthy. Our employees are important to us: we offer an extensive, global employee assistance program with a wide range of benefits.