Easter Seals Jobs

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals

• 350+ locations worldwide

• Fortune 500

• Globally unified systems

Scope of Position:  To ensure that TRANSCON customers are served in the managing branch; To support the TRANSCON Lead/Supervisor with meeting customer requirements for all Outbound shipments and truck dispatching, while supporting other TRANSCON team members and management when needed.

Major Duties and Responsibilities:

Operations:

• Knowledge to create all Export and/or Import files.

• Ensure smooth and timely freight process flow.

• Use Transcon Workflow and Transcon Exception reports daily.

• Ensure accurate and timely data entry into our operational system.

• Ensure shipments are created accurately, timely, and paperwork sent to customers and carriers.

• CDP/CPU, LKH/LKD, EPU, XK,

• Ensure shipments are processed accurately same day as FRD.

• FRD, Routing, Rating, SHI’s, SHR’s, BLP, APR, APT

• Ensure shipments are accurately routed, rated, and consoled out nightly based on customer requirements.

• BKD, PBK, ETA, TSF, GNR, LDD, COB, XMT

• Assist with Track and Trace TRANSCON Files and reporting.

• Warehouse support pertaining to dock checks, validating freight, etc.

• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.

• Contribute to new hire operational training.

• Contribute to maintain good relationships with service providers.

• Always meet compliance to regulations internal and external in accordance with government regulations.

• Meet KPI standards in accordance with the Company’s procedures.      

• Network communications, timely responses to emails and requests (internal and external)

• Escalation of problems to Management when necessary.

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Proactively promote the company’s ten cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

• Attend branch meetings and accumulate required number of training hours (52).

• Knowledge of the Chicagoland area.

• Six months to one-year related experience in Domestic operations.

• Operations/Industry Knowledge preferred.

• Excellent oral and written communication skills

• A proven history of providing exceptional customer service at all levels.

• Effective people skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

• Excellent organizational skills, time management skills in addition to a professional attitude

• Great attitude and background based on compliments from customers and coworkers.

• Strong MS Office skills including Excel, PowerPoint, and OneNote

• Second shift position  

All your information will be kept confidential according to EEO guidelines.