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Date: Nov 7, 2024

Location: RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Company: BT Group

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why this job matters

The purpose of this role is to be accountable for multiple medium complex Technical deliveries or a single large technical delivery. The role ensures the scope of delivery is understood by key stakeholders, that the technical solution meets the business need and that plans are comprehensive and are achieved. Identify and implement changes to improve quality and reduce costs of the deliveries. Produce and agree technical delivery plan and manage dependencies.

What you’ll be doing

• Supports full cycle delivery of commercial outcomes for technology developments and solutions.

• Supports the resolution of risks and issues relating to delivery and any impacts on related components or teams.

• Supports the collaboration across a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.

• Supports with multiple complex medium sized technical deliveries and/ or a single large technical delivery.

• Supports the monitoring of all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.

• Supports the implementation of improvement of process and service performance and suggest and implement changes to how the team operates.

• Supports the resolution of technical delivery problems.

• Participates in a diverse team to deliver medium-sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.

Key Skills Required

• Negotiation

• Presenting/Demonstrating

• Program Increment Planning/Big Room Planning

• Agile Methodologies

• KPI/Metric Monitoring

• Requirements Gathering

• Service Level Agreement Management

• Requirements Management

• Stakeholder Management

• Lean Portfolio Management (LPM)

• Project/Programme Management

• Decision Making

• Growth Mindset

• Inclusive Leadership

Experience Required

• Good to have - Sound Tools Knowledge - JIRA

• Good to have - Sound knowledge of Change management processes

• Must Have- Demonstrates excellent communication skills with ability to effectively communicate at all levels within the organisation reaching out when needed to resolve issues.

• Good to have demonstrable and proven delivery management skills with a track record of successful deliveries.

• Exposure to varied development methodologies – Waterfall, Agile.

• Must show strength in negotiation both internally and externally to ensure successful resolution of issues prior to escalation, ensuring that the wider business imperative is not undermined.

• A clear understanding of the business imperatives and how they align with the wider company strategy