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Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.

To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!

Eightfold.AI is seeking a Senior Solutions Architect in India to join our Solution Readiness & Success ( SRS ) team. This role will be pivotal in driving technical solutions, readiness, and cross-functional success in some of our most strategic and high-impact product and customer initiatives. As part of the SRS team, you will play a key role in ensuring solutions are scalable, repeatable, and adhere to the highest standards of quality, aligning with the core mission of the SRS team to foster product readiness, build success tooling, and manage escalations with precision.

What You Will Do:

• Architect, design, and implement AI-driven integrations between Eightfold and ATS/HRIS systems, with an emphasis on ensuring solutions adhere to SRS standards of quality and long-term viability for the entire Eightfold ecosystem.

• Lead technical discussions with customers to align Eightfold’s solutions with their business needs, proactively identifying potential risks and influencing best practices applied by Eightfold and partners during implementations in order to reduce post go live escalations.

• Serve as a trusted technical advisor to strategic enterprise customers, helping ensure smooth deployment and integration of Eightfold’s AI solutions, with a particular focus on readiness, adoption, and scalability.

• Collaborate closely with cross-functional teams, including Product, Engineering, and Implementation, to drive readiness initiatives and strategic product configurations.

• Participate in the end-to-end solution design process, ensuring adherence to implementation best practices, and contribute to continuous improvement frameworks that the SRS team governs.

• Lead technical teams through complex, multi-phased delivery projects, ensuring solutions are optimized for scale, quality, and customer success.

• Assist in developing tooling, apps, modules, and frameworks that drive success across customer implementations and support efficient escalation resolution when needed.

• Conduct solution readiness assessments and work with key internal stakeholders on instance management strategies.

• Help influence the Solution Reviews process within the SRS team to ensure continuous improvement and alignment with organizational goals.

What You Bring:

• 4+ years of experience delivering enterprise-grade SaaS solutions, preferably in HCM environments.

• Extensive experience with HRIS/ATS systems like Workday, SuccessFactors, Taleo, or others, with a proven track record of leading technical and customer-facing projects.

• Expertise in integrating APIs, designing software solutions, and architecting scalable systems, particularly with JSON, ETL, SQL, Python, or related technologies.

• Hands-on experience in solution design for large, enterprise customers, ensuring systems are built with scalability and sustainability in mind.

• Strong ability to collaborate cross-functionally with Product, Engineering, and Leadership to influence best practices and drive solution readiness.

• A passion for solving complex challenges and driving process improvements that lead to product success and implementation efficiency.

• Experience in managing escalations, providing end-to-end ownership in high-impact situations.

• Strong communication skills, with the ability to effectively manage and run workshops, deliver presentations, and write detailed documentation.

• Familiarity with AI and its application in HR technology, with a commitment to delivering modern, innovative solutions.

• This role is ideal for a highly technical and solutions-driven professional who thrives in a dynamic environment, is highly dependable, is self motivated, has the ability to take ownership and complete tasks without constant supervision, and is committed to enhancing the success of the SRS team and Eightfold’s customers.

  We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.

Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

Our customer stories- https://eightfold.ai/customers/customer-stories/

Press- https://eightfold.ai/about/press