Easter Seals Jobs

Job Description

Key Responsibilities:

1. Strategic Leadership:

• Develop and execute a comprehensive automation and platform strategy that supports the organization’s objectives.

• Identify opportunities for platform-level automation across all areas such as Configuration Management, Data Management and Rapid Deployment models, ensuring alignment with the overall Cloud Success Navigator Strategy and objectives

2. Stakeholder Engagement:

• Collaborate with senior leadership, IT, operations, Product Development, Support Organizations to define deployment and automation priorities and establish KPIs.

• Communicate the vision, intent and benefits of platform-level automation to stakeholders at all levels.

3. Program Management:

• Oversee the planning, execution, and monitoring of development and automation projects for the Cloud Success Navigator ensuring timely delivery within budget .

• Implement best practices for project management and apply modern methods to enhance overall efficiency.

4. Technology Assessment:

• Stay current with emerging technologies and industry trends related to automation, Generative AI, and machine learning.

• Evaluate and recommend automation tools and platforms that align with business needs.

5. Performance Measurement:

• Define metrics to measure the impact of automation initiatives on operational efficiency, cost savings, and customer satisfaction and experience.

• Utilize data analytics to drive continuous improvement and iterate on automation strategies.

6. Team Development:

• Build and lead a high-performing automation team, fostering a culture of innovation and continuous improvement.

• Provide mentorship and professional development opportunities for team members.

7. Change Management:

• Drive organizational change by promoting a proactive and forward looking mindset across the team.

• Develop training programs for employees to enhance their understanding of emerging technologies and trends.

Qualifications:

1. Bachelor’s degree in , Engineering, Business Administration, or a related field;

2. 20+ years of experience in technology, automation, or business management, with a minimum of 10+ years in a leadership role.

3. Proven track record of driving successful SaaS and technology initiatives and managing large-scale programs and teams globally.

4. Strong knowledge of automation technologies, AI, Gen AI machine learning, and Oracle cloud-based solutions across SaaS and OCI.

5. Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.

6. Excellent communication and interpersonal skills, with the ability to influence and drive change at all organizational levels.

7. Strong leadership capabilities with experience managing diverse

Role Attributes

Innovation and Digital Transformation :

1. Predicts changes in customer expectations and takes advantage of opportunities to innovate and re-shape the digital propositions

2. Builds long-term business value and creates a culture of innovation and encourages entrepreneurship

3. Strategically develops a range of options or paths to achieve business objectives within a changing environment

4. Ability to guide the customer through their digital transformation

Strategic Leadership & Thinking :

1. Establishes and demonstrates authentic and strategic leadership across internal and external stakeholders.

2. Builds internal and external reputation as a strategic business leader and thinker that inspires and empowers others toward achievement of strategies and objectives of the Oracle Cloud Success Navigator.

Oracle Cloud Lifecycle Experience :

1. Demonstrated understanding of the Oracle Cloud Lifecycle

2. Knowledge of the Cloud Lifecycle elements and resourcing requirements from the initial engagement, design, scoping, configuration, testing, go-live and run, maintain and evolve

3. Experience with Cloud implementation methodologies and upgrade release lifecycles

Leading with Integrity :

1. Commitment to ethical leadership practices and integrity in coaching interactions

2. Adherence to professional standards, confidentiality, and respect for diversity and inclusion

3. Experience in coaching and developing individuals and teams

4. Ability to identify leadership strengths and areas for improvement in the team

Collaborating across Oracle :

1. Fosters collaboration between business leaders globally

2. Facilitates consensus among diverse stakeholders with opposing viewpoints on critical issues

3. Drive a diverse and inclusive culture throughout the organization, while instilling a sense of common purpose, joint mission, and mutual responsibility to create and support business outcomes

4. Aligns strategic priorities of their own area with the direction and priorities of the broader organization

Career Level - M5

Responsibilities

Drive operational performance goals and will be responsible for achieving quarterly targets in terms of renewal rates to maximize revenue and minimize cancellations. Build team, improve internal processes and systems to achieve operational performance that meets or exceeds goals. Establish and measure group goals and team performance against specific target objectives. Participate in strategic and tactical planning for the division. Builds on going customer relationships to drive renewals, maximize timely renewals and up sell to the client. Owns resolution of client issues acting independently. Plans regional coverage and staffing models. Interfaces with virtual team to accomplish goals. Builds and maintains strong relationships with the highest levels internally and within clients.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer