Job Information
eightfold.ai Leader, Product Solutions (Post go-live support & integrations) in Bengaluru, India
Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.
To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!
About the team
The Product Solutions Expert team is a high-profile and dynamic group of professionals dedicated to delivering exceptional value to our customers.
The team's primary focus is on managing large enterprise customers, catering to their unique needs and ensuring their satisfaction. This involves handling day-to-day activities related to implementations, customer inquiries, addressing their challenges, and collaborating closely with customer advisors to provide tailored solutions. With its high-profile nature, exposure to top leadership and impactful engagements, the team stands as a trusted partner, contributing significantly to the organization's growth and success in the competitive market.
If you're eager to be part of a dynamic, high-impact environment and grow with the team, this is the perfect opportunity.
What You’ll Do:
Lead a team of high-caliber solution experts, driving excellence in predictability, quality, and velocity.
Mentor team members, fostering their growth and helping them achieve their career aspirations.
Serve as a hands-on technical leader in architecture, design, and code reviews, contributing to the codebase when necessary.
Develop end-to-end implementation strategies in close collaboration with cross-functional stakeholders
Generate and implement ideas for new and improved product experiences (e.g., new products, better UX, improved supportability) and lead the team in these initiatives.
Attract and retain top talent
Establish and maintain best-in-class engineering practices and processes.
What We Need:
A resilient leader with the ability to navigate uncertainty, the curiosity to discover new paths, and the drive to guide the team to success.
Preferably 10+ years of experience in the product industry, including at least 1+ years as an Engineering Manager.
Strong technical skills with a solid understanding of frontend and backend development, distributed systems, APIs, and web services.
A willingness to innovate and manage the company's most revenue-generating product.
A passionate engineer at heart who tackles tough problems head-on and is willing to wear multiple hats as needed.
Experience with SaaS products and startup environments is a plus.
Proven ability to build, scale, and maintain a high-performance team.
We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.
Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.
Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Our customer stories- https://eightfold.ai/customers/customer-stories/
Press- https://eightfold.ai/about/press
