Job Information
Publicis Groupe Lead Delivery Excellence Analyst in Bengaluru, India
Overview
About BU:
At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of
revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities.
Why we are looking for you
You are good at understanding operational and delivery challenges and coaching teams on building and adopting industry standards and methodologies like Agile, Scrum, Kanban, Lean etc.
You have experience in implementation of ALM tools like VSTS/Azure DevOps, JIRA etc.
You have experience driving quality of deliverables, process compliance and measurement of project and process performance for Business and Delivery teams
You enjoy questioning status quo and take pride in your work providing insights to leadership on the efficiency a team has achieved, and further opportunity for process improvement and optimization
You have experience in auditing Delivery functions and BUs for standard practices
You are good at supporting continuous improvement programs at different levels of the organization
What you will enjoy in this role
As part of the Delivery Excellence function and the Shared Services group you have extensive view into the organizational structures and functions for growth.
You will have the opportunity to lead transformation conversations with stakeholders at all levels of business driving efficiency targets with the teams.
You will provide thought leadership to the teams you support and interface with other Shared service teams to build a strong support system for the Delivery Organization, auditing, documenting and sharing best practices
Responsibilities
What you will do:
Work on the creation of knowledge articles, documenting POCs, frameworks
Identify tools that can be leveraged to improve processes and utilize existing frameworks for process maturity analysis.
Drive insights towards stakeholder business issue resolution within the team
Engage with stakeholders (external & internal) and have relevant conversations
Conduct project review meetings with stakeholder on periodic basis
Leverage process checklists and project audits to ensure project quality assurance
Drive governance meetings
Drive deployment and rollout implementation
Develop a program charter that brings together the business need, the proposed solution, and the preliminary plan for scope, time and cost
Control scope changes that affect the program schedule
Make necessary information available to program stakeholders in a concise and timely fashion, using verbal, textual and graphical reporting tools
Support in process definition for knowledge management system.
Support project onboarding through trainings on delivery standards for the account.
Consult on best practices for projects based on industry standards and methodologies like Agile, Scrum, Kanban, Lean etc.
Provide support and implement standards to the delivery teams with some guidance on a need basis
Assess compliance and identify risks against the defined standards.
Qualifications
Graduate degree in engineering, MBA or statistical analysis background would be a plus.
8-12 years’ professional experience and exposure to IT service/product engineering industry
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
Act with integrity. We are transparent and have the courage to do the right thing.
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
Innovate with purpose. We shape the market with big ideas that drive big outcomes.
Respect all voices. We embrace differences and foster a culture of connection and belonging.
Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
Take a trip to YOUniverse and explore our unique benefits, here (https://www.epsilon.com/apac/youniverse)
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
