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The Data/Information Mgt Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering

• Responsible for routine operational or administrative work

• Day-to-day actions are focused on administering defined procedures, analyses and report preparation

• Individuals will have their work thoroughly reviewed and checked by more senior incumbents and will have limited contact outside their immediate area

• Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

About us:

Analytics & Information Management

AIM is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.

Remediation & Remuneration COE

Remediation team is responsible for cross functional coordination of customer facing remediation efforts. Provide oversight, prioritization, and scheduling of remediation activities with remediation partner teams including Technology, FSO, Analytics groups, Shared Services (mail vendor) and Controllers. R&R AIM Team works as the data Analytic partner for the Issue Remediation Business Team. R&R team manages the analysis of the customer remediation issues across globe, currently in retail consumer bank. The critical areas are work is divided into:

• Remediation analysis : Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.

• Impact assessment : Identification of size of the customers and the dollar amount impacted due to these issues.

• Issue Management & Root cause analysis : Identifying the issues and reasons for the issues by leveraging analytical methods.

• Audit Support : Tracking implementation plans and providing data evidence, artifacts for audit completion

Qualifications:

• 0-3 years relevant experience

• Proficient in SAS, SQL, RDBMS, Teradata, Unix

• Proficient in MS Excel, PowerPoint, and VBA

• Jira, Bitbucket

• Mainframes

• Exposure to Big data, Python

Analytical & Interpersonal Skills:

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form

• Data analysis, Data profiling, Data Management skills

• MIS reporting and generate actionable Business Insights

• Should have excellent communication and inter-personal skills

• Good process management skills

• Ability to work in teams

Domain Skills

• Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)

• (Preferred) Knowledge of Finance Regulations, Understanding on Retail Business/ Banking Domain

Education:

• Master’s / Advanced Degree in Information Technology/ Computer Applications/ Engineering/ MBA from a premier institute

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Decision Management

Job Family:

Data/Information Management

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.