Easter Seals Jobs

Job Description

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.

Responsible to ensure that the company’s accounts receivable are converted to Cash (collected).

Contribute towards a stable DSO (DAYS SALES OUTSTANDING) by collecting cash and reducing aging on timely basis

This role requires you to partner with customers and other stakeholders within the Organization, whereby you provide resolution to the customer queries / issues, remove the payment barriers (identified by self or as reported by customer), provide a good customer experience, and facilitate faster collections

Preferred Qualification / Skills - Graduate / Postgraduate in any stream

Minimum 3 + years of work experience having exposure in customer service

Proficient in managing Customer and stakeholder relations

Skilled in reconciliations

Order to cash / Collections experience preferable

Strong Interpersonal skills, Comprehension and Communication skills will be a must.

Career Level - IC1

Responsibilities

You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

About Us

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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