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Amazon Continuous Improvement Expert, Global Talent Solutions in Bengaluru, India

Description

This is a Fixed Term Contract role for 12 months.

Global Talent Solutions (GTS) Operational Excellence is seeking an ACES Continuous Improvement Expert to support the process optimization initiatives.

The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, is metrics and number savvy, has an analytical mindset. Efficient Program Management capabilities, developing new programs to support the strategic direction of the ACES vision. Flexible to support adhoc tasks and projects as per the business needs. The successful candidate will lead key programs/projects at the site level. Will own data collection, Metric base-lining, root cause analysis and data dive deep.

Key job responsibilities

  1. Look for opportunities to improve system quality and operational excellence

  2. Contribute to team and organization documents (e.g., project/program requirements and roadmap, status, tenets, business reviews and operational planning)

  3. Develop and Implement Macros: Create and utilize macros to enhance and streamline data collection processes, ensuring efficiency and accuracy in data gathering and handling.

  4. Data Analysis and Management: Dive deep into data sets to extract meaningful insights, organize and streamline unstructured data, and optimize data workflows for improved operational efficiency.

  5. Report Building and Presentation: Design and develop effective reporting tools and dashboards that provide clear, actionable insights to support decision-making and strategic planning.

Basic Qualifications

  • 3+ years of human resources experience

  • Experience with HR processes and systems

Preferred Qualifications

  • Experience with process improvement and stakeholder management

  • Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

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