Easter Seals Jobs

JOB REQUIREMENTS: Position: Temporary Digital Solutions Specialist I Location: Beloit, WI Job Id: 3687 # of Openings: 0 This is a full-time, temporary position set to last a minimum of 6 months and up to 9 months to assist with a system conversion. Exemplary hires will be prioritized for long-term employment based on position availability and candidate qualifications. The Digital Solutions Specialist I is responsible for independently performing a variety of duties relating to the operations, maintenance, and settling of Digital Solutions. This includes, but is not limited to, Cash Management systems, Online Banking, troubleshooting & problem resolution, and escalations for internal departments and customers. Responsibilities include, but are not limited to: Online Banking & Cash Management Services (including, but not limited to, ACH, Remote Deposit, Positive Pay, Fraud Filter, Weiland, online banking, bill pay, mobile banking, external transfers, Intuit products, etc.): Maintains customer online banking services documents to reflect accuracy to the system. Maintains contracts for cash management customers. System set up for all digital services. Ensures completeness of customer documentation prior to system access. For internal partners reviews and approves internal access. Processes digital transactions, monitoring transactions for appropriate limits and adherence to policy and regulations. Maintains a log for over-limit approvals for ACH and Remote Deposit. Balances and settles general ledgers associated with all digital services. Performs daily E-banking reconciliation. Research death notifications and process reclamations within regulatory standards. Processes set-up requests for external transfers and mobile deposit and exception limit request. Maintains a log on all exceptions and returns temporary limit changes to default values. Monitors inactive users in Retail Online, Business Online, International Online, Commercial Online, Mobility and CheckFree. Removes access to mitigate risk to the bank from unauthorized access. Conducts check-back of online and customer profiles set up in the online banking systems. Reviews CheckFree reports for unusual customer activity. Reviews invalid accounts on our originators and contacts customer to update their ACH record. Verifies prenotes and returns invalid account entries. Returns items on Fed whenever a manual return is needed. Assists and supports the frontline in the understanding and interpretation of digital systems, policies, and procedures. Assists with special projects, system upgrades, enhancements etc. SUPPORT AND ESCALATION: Escalation point for the Customer Solutions Center (CSC), Branch Support Center (BSC) and Treasury Management (TM) teams with more complex or time-consuming Digital Solutions issues. Sets and manages customer expectations on functionality of the online banking systems and provides best... For full info follow application link. Equal Opportunity Employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8B31E9250EA642DA