Job Information
Amazon Sr. Technical Program Manager, Alexa - AIDo in Bellevue, Washington
Description
Interested in Machine Learning and AI? Our team's mission is to make machine learning easy, stronger, and universal in the world of Natural Language. At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands – customer obsession is part of our company DNA. Our Technical Program Managers (TPM) help solve complex problems and get to see the impact of their work first-hand.
You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will be solving difficult non-deterministic workflows, work with highly scaled systems, and build technological frameworks/systems that keeps raising the bar on quality.
The right candidate will enjoy finding solutions to hard problems, possess a strong program management background, will have demonstrated experience leading medium to large projects and will have a well-rounded technical background in one or more of machine learning applications, device software and/or web development. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
Key job responsibilities
As a Sr. TPM, you will be responsible for scoping and delivering large projects end-to-end. In this, you will collaborate closely with a team of scientists and engineers to influence our overall strategy and define the team's road map. A successful candidate will have a background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment.
Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected
Collect business and systems requirements from internal and/or external customers
Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs versus technical constraints
Have high judgment, negotiation skills, and ability to influence
Excellent communication skills (written and verbal) and the ability to generate and communicate meaningful metrics
Strong problem solving and organizational skills
Independent, able to take quick decision with limited / no guidance
Skilled in forecasting, risk management, and change control
Comfortable working in a fast paced, dynamic work environment
Fast learner on new technologies, especially machine learning approaches
A day in the life
Your day might include facilitating team discussions, analyzing data to make informed decisions, collaborating with engineers on technical solutions, and coordinating with various teams to ensure project success. You'll balance strategic planning with hands-on problem-solving while supporting team members in achieving shared goals.
About the team
This role is in a team that is building a family of AI-enabling services. This team is considered strategic and has visibility with Amazon leadership at the highest levels. The role offers a chance to build and launch new AI services from the ground up, learn the state of the art in machine learning (ML) technology, and work closely with an exceptional group of product, engineering, and science leaders. AI/ML background is preferred but not required.
Basic Qualifications
Bachelor's degree in engineering, computer science or equivalent
5+ years of working directly with engineering teams experience
3+ years of technical product or program management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Agile, SCRUM or similar program management methodologies
Preferred Qualifications
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Experience building and evaluating system-level technical design
Experience with Automatic Speech Recognition, Natural Language Understanding / Processing or other machine learning technologies
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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