Easter Seals Jobs

Description

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) across the globe in one of the fastest-growing industries in the world, is seeking an organized and driven individual to support global standardization and centralization efforts.

As a Sr Program Manager, DSP Payments, you will play a pivotal role in driving efficiency and optimization across global payment processes. You will lead key initiatives that redefine how payments are managed, creating scalable solutions to improve DSP experience and operational outcomes. This is your opportunity to combine your passion for data-driven problem-solving, program management, and stakeholder collaboration to influence a critical part of Amazon’s supply chain ecosystem.

We are looking for candidates with the following qualities:

• Strong ability to work autonomously, juggle multiple priorities, and deliver results in a fast-paced, dynamic environment.

• Exceptional organizational skills, with a high bias for action and attention to detail.

• Proven track record of engaging and influencing diverse stakeholders across various levels and geographies.

• Demonstrated ability to fail fast, adapt, and innovate in ambiguous scenarios.

• Passion for working on customer-centric initiatives in a global context.

Key job responsibilities

• Design and Optimize Global Payment Processes: Lead cross-functional initiatives to streamline global payment programs, identifying and implementing opportunities for automation and process improvement.

• Drive Efficiency and Innovation: Develop and execute strategies to optimize payment operations, reduce manual interventions, and enhance global scalability.

• Collaborate with Global Stakeholders: Engage with a diverse group of stakeholders, bridging cultural and organizational boundaries to align priorities and deliver results.

• Data-Driven Decision Making: Analyze payment data and metrics to measure performance, identify gaps, and ensure the successful delivery of program goals.

• Relentless Execution: Own program goals, prioritize ruthlessly, and drive initiatives to completion, overcoming obstacles with creativity and resilience.

• Fail Fast, Learn Fast: Embrace experimentation, learn from failures, and adapt quickly to deliver innovative solutions.

• Champion the Customer: Ensure every decision and program outcome enhances the DSP and end-customer experience.

Basic Qualifications

• Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 5+ years of driving process improvements experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.