Job Information
T-Mobile USA, Inc Sr Product Manager, Fiber Hardware in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Sr Product Manager, Fiber Internet Hardware is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. The Sr Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. The Sr Product Manager will function well in a fast-paced business environment, and will be able to self-direct and adapt to rapidly shifting business priorities, weighing new opportunities against core objectives that enable us to deliver key growth metrics. No day is the same for the Sr Product Manager. Job Responsibilities Include: Engaging with multiple lines of business and enterprise teams early in strategy and planning in order to determine how hardware and technologies can support a diverse range of business constructs and objectives. Championing fiber Internet device products, proposals, experiences and solutions across the greater enterprise for awareness. Vetting the solutions for your product with cross-functional teams in order to determine feasible approaches and pro-actively mitigate potential roadblocks. Relationship building with teams and OEMs responsible for the deliverables supporting your product/solution. Initiating, driving and reporting out on any projects needed in order to deliver your solution with a high degree of quality and outstanding customer experience in focus. Writing product requirements documentation from a user-centric product design mindset. Creating the road map for your initiatives; representing your product and experience throughout the product development, go-to-market, and lifecycle management processes to ensure business priorities and requirements are met and maintained. Education: Bachelor's Degree (Required) Work Experience: ISP industry (veteran) experience in fiber internet hardware product management, associated technologies, and device management platforms are required. Expertise in tactical consumer device product delivery and hardware operations processes is required. 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. Knowledge, Skills and Abilities: Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required) Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required) Agile Proven success in directing matrixed resources and delivering software, with Agile