Job Information
City of Bellevue Police Support Officer in Bellevue, Washington
Police Support Specialists play an integral "behind the scenes" role in the smooth operation of the Bellevue Police Department and support a diverse group of internal and external customers. Police Support Specialists represent the public face of the department and provide essential services to the community to include issuing local clearance letters, receiving and processing concealed pistol license and pistol transfer applications, and responding to requests for information on services provided by other departments or agencies. Police Support Specialists work with the Operations and Investigations Divisions of the department on a variety of tasks to include conducting extensive in-depth research and information gathering via multiple local, state, and national criminal justice and law enforcement databases. Police Support Specialists are often the first, and sometimes only, contact a customer may have with Police services. As such, they represent the department daily. We are seeking service-oriented, caring, and dedicated individuals who excel at critical thinking and have the drive to go the extra mile to serve all who seek their assistance. If you can embody our Unit's Guiding Principles of "Quality -- Efficient -- Support," we want you on our team! Police Support Specialists report to a Police Records Supervisor and are key members of the Police Administrative Services Division. The Bellevue Police Department has 186 commissioned officers and 47 administrative staff serving a city of more than 144,000 residents. The Records Unit is comprised of 15 professional staff and is overse n by an Administrative Services Manager. The Bellevue Police Department mission statement is "To provide a safe place to live, work, and visit through quality law enforcement practices delivered by dedicated professionals. We focus our efforts and resources to Reduce Crime, Reduce the Fear of Crime, and Enhance the Quality of Life for all who call Bellevue home."
Essential Duties and Responsibilities
Provides information and assistance in non-emergency situations to callers or visitors to the department
Answers telephone calls; routes and screens callers for other department personnel; takes phone messages; responds to questions regarding department processes and procedures
Receives payment and prepares receipts for various services to include licensing applications, copies of police records, fingerprinting services, occasional bail postings.
Handles requests for information from insurance companies, attorneys, members of the public, and other law enforcement agencies
Provides records information to officers investigating crimes and researches all department records to locate requested information.
Uses complex internal automated records systems to input data and run queries
Handles a large variety of paperwork including case reports, arrest reports, logs, court records, warrants, subpoenas, citations, requests for records, and other paperwork requiring a detailed procedure and deadline
Enters data from various sources (to include warrants and court orders) into state and federal computerized criminal justice information systems
Prepares and performs high liability detailed work with a high degree of accuracy
Queries information on computerized criminal justice information systems to obtain or disseminate criminal history information in response to internal and external requests
Operates a personal computer, printers and scanners, and applicable software to prepare a wide variety of specialized documents
Monitors live cameras of police entrances, including prisoner holding cells
Provides information to officers investigating crimes and researches all department records to locate requested information
Receives, opens, and routes incoming mail to ensure proper processing
