Easter Seals Jobs

Introduction

Are you a seasoned software engineer with a passion for building scalable micro-services that handle massive amounts of data and form the backbone of customer-facing managed services? We are a growing SaaS product in IBM that helps our enterprise customers plan, analyze, and optimize their IT spending across traditional and cloud infrastructure.

Your role and responsibilities

We are looking for a Staff level Software Engineer who is passionate about building large scale services optimized for performance, efficiency, and handling lots of data.

• As part of IBM Apptio Cloudability application suite, build and maintain performant and secure cloud-native services using modern languages like Go, Java, Python that solve new and existing business challenges and customer needs.

• Research and identify new technologies and services in Cloud Service Providers to efficiently solve feature requirements of the product.

• Dive into complex architectures of different parts of the product to identify and fix issues and inefficiencies.

• Design and implement resilient systems that can horizontally and vertically scale.

• Build automated tests that validate feature functionality and integration.

• Breakdown complex tasks into smaller work items and provide proper estimates for planned feature work in each sprint.

• Best practices are followed while developing applications to be able to monitor it with the right support for observable metrics.

• Best logging practices are followed to be able to debug the state of the application when issues are identified.

• Perform code reviews submitted by teammates.

• Conduct and participate in design discussions organized in the team.

• Participate in on-call duty rotation to keep the service availability 99.9% or above.

• Participate in triaging customer reported issues.

• Open tickets on issues found in the feature and product with clear steps to reproduce the issue.

• Debug customer reported production incidents and address them to fix it or provide work arounds or build feature extensions.

• Work with other teams of the product and address integration requirements between the features.

• Influence multiple teams and hold a high bar for systems architecture, operations, and quality.

• Mentor and foster career growth for junior engineers.

Required technical and professional expertise

• Bachelor’s Degree in computer science, or related field, or relevant work experience and 5+ years of professional software development experience OR Master's Degree and 3+ years of professional software development experience.

• 3+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

• Professional experience in a SaaS company/product.

• Extensive professional knowledge, experience, and understanding of at least one modern programming language, such Java and Go.

• Computer Science fundamentals in data structures, algorithm design and problem solving.

Preferred technical and professional experience

• Experienced with modern API design and implementations, preferably in Golang/Java.

• Experience with Linux-based integrated development environments, or equivalent (e.g., IntelliJ IDEA).

• Exceptional customer focus, ownership, and drive.

• Demonstrated capability to provide depth and breadth technical leadership.

• Experience in mentoring, recruiting, and team-building.

• Excellent communication skills, both written and verbal.