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TITLE: Facilities Application Support Engineer LOCATION: Bellevue, WA, USA TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications - all for significant human health benefits. TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. Facilities Application Support Engineer TerraPower's Real Estate and Facilities team is responsible for the design, implementation, operations, and management of all TerraPower locations. This role will support the design, deployment, and continuous improvement of Facilities IT technology and infrastructure services, such as A/V Systems, Microsoft Teams Rooms, Lenel Security and Access Control systems, Microsoft Teams Administration, Teams Direct Routing Telephone and Communication technology, and application backend management for Visitor Management, Space Reservation, and Asset Tracking. This position will report to the Director of Real Estate and Facilities. Responsibilities: * Provide escalation technical support for Audio/Visual systems, including troubleshooting hardware and software issues, configuring equipment, and ensuring optimal performance. * Liaison and assist with vendor management and product delivery during construction projects. * Manage Windows-Based Microsoft Teams Rooms, including installation, configuration, and maintenance of room systems to facilitate seamless virtual meetings and collaboration. * Support Lenel OnGuard Access Control systems, ensuring proper functionality and security protocols are in place. * Administer Microsoft Teams, working with the IT Organization to implement standards and manage features. * Ensure the smooth operation of Facilities-owned IT systems and services for TerraPower locations. * Perform engineering and design support for all systems and services under the Facilities organization. * Ensure processes and standards are in place to ensure that work and quality meets the required standards of the enterprise. Work inside of established ITSM and IT Change Control procedures. * Understand, maintain, and support Telephone and Communication systems, addressing issues related to VoIP, PBX, and other communication technologies. * Maintain and support Visitor Management Systems, ensuring smooth visitor registration processes and security measures. * Be knowledgeable in Networking Systems, including LAN/WAN infrastructure, switches, routers, and firewalls to help engineer other support systems with the IT Organization. Key Qualifications * HS Diploma with preference for College Degree in Information Technology. * 3+ years of experience in an IT Engineering level role, supporting a variety of IT systems a