Easter Seals Jobs

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Sales Ops Support Analyst (II), Financial (EMEA) - French/English Speaker

Location: Belgrade, Serbia

Grade: 9

Providing direct support to Sales representatives and Sales Operations Management. Activities include working on purchase orders, processing quotes, supporting account and Product ID set ups, producing reports to assist sales and other activities, as directed.

Pre-Sales Support

• Contacting Proposal Team to assist with creating offers for the Customers (RFP/RFI)

• Working on HW/SW configurations

• Requesting new Product (PID) Release (activation/de-activation)

• Supporting BID Review package preparation

• Assisting with Pricing Approvals (communication with Deals Desk team)

• Executing NCDM actions - Create New Customer/Accounts/Sites/Addressess

• Running reports - Serial Number Inquiry, ATM History, Configurations and general Product information

Quote Creation Support

• Managing all type of orders processes

• Creating quote configuration in the system

• Reviewing and validating quote details (Addresses, Delivery Date, Billing details, etc.)

• Creating Roll Out Schedules

• Coordinating with IC to ensure delivery happens on-time

• Providing Order Status updates to Sales Representatives

Post Sale Support

• Monitoring booking process flow

• Managing communications with BOC team (order changes, answering questions, etc.)

• Processing Order/Invoice cancellations (if necessary)

• Solving delivery issues along with ICs

• Solving Configuration issues (add/remove PIDs if requested)

• Helping to resolve invoice issues

• Maintaining the order Tracking file, where required

Skills:

• Advanced written and verbal communication

• Professionalism

• Data analysis

• Creativity

• Detail oriented

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.