Easter Seals Jobs

About us:

Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E

What you’ll do:

The primary function is to provide pre-sales support and draft quotations for internal and external customers and/or the sales organization by acting as a primary point of contact on several channels: telephone, e-mail, web ticket, and chat for Austria CSO EATON Electrical division. The main activities to be covered are related to management of the customers in multiple aspects, providing a complete and professional support for technical inquiries, tendering and quotations follow-up for emergency luminaires (EL) EATON Electrical portfolio.

Responsible for interfacing with local sales colleagues, area managers, end customers, partners, wholesalers and distributors, designers and/or sales or service representative when necessary to handle a variety of pre-sales or post-sales technical support functions.

• Manage technical inquires such delivery-to-order and standard configuration-to order solutions including products and systems, CAD projects, lighting simulation and all the technical documentation required from Eaton Electrical portfolio (Emergency Luminaires system).

• Draft technical quotes with a suggested net selling price based on electrical diagrams, lists of material, tender documents, technical data, product lists from competitor’s catalogues.

• Manage cross references and provide technical support in choosing the components among the EATON product portfolio and competitors.

• Assist internal and external stakeholders with product selection and application assistance via email and phone.

• Design and calculation and draft of technical solutions and quotations with technical parameterization of products and systems.

• Provide support in testing and development for engineering software’s and tools for design and quotations.

• Acquire technical knowledge and expertise for specific product families and help in knowledge sharing sessions for new joiners and colleagues.

Qualifications:

• BSc in Engineering or equivalent Technical Degree. (Electrical is an advantage)

• Proven experience in technical support or technical quotations for electrical products.

Skills:

• Good understanding of low voltage electric circuits and systems, protections devices and related applications.

• Capability to understand and read electrical one-line diagrams and circuits schemes.

• Experience with usage of electrical design software, AutoCAD, Dialux EVO, SAP and BidManager and similar.

• Analytical mindset, team working, sense of cooperation and ability to manage prioritization and customer oriented.

• Fluent in German and English

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• Competitive compensation and benefits package

• Challenging projects in dynamic collaborative team

• Flexible working solutions (home office)

• We make your aspirations matter – Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.

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