Easter Seals Jobs

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Account Support SR Analyst

Location: Serbia

Our Customer Success Managers:

• Proactively engage with customers to understand their needs, challenges, and objectives.

• Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer lifecycle

• Develop a deep understanding of the customer's business and industry to provide tailored solutions and advice.

• Work closely with customers to create and execute a success plan that aligns with their business objectives and maximizes the value they receive from our solutions.

• Act as a customer advocate within the company, representing their feedback and needs to relevant teams.

• Ensure timely resolution of customer issues, working closely across NCR teams.

• Provide education and resources to customers to enable them to effectively use our products/services.

Minimum Qualifications:

• Fluency in written and spoken Italian and English

• 1+ years of professional experience in a Customer Success, Account Management, or Project Management role,

• Enthusiasm NCR's mission and eagerness to become a part of our collaborative, friendly, and dynamic team

• Detail-oriented with strong analytical, writing, and communication skills

• Must be able to develop and grow relationships with customers

• Experience working with full lifecycle of customer success

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.