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Glenholme Healthcare Ltd Supported Living Deputy Manager in Bedford, United Kingdom

Job Role: Supported Living Deputy Manager

Location: Warwick Manor, Bedford – CQC rated “Outstanding”

Salary: £25,000 - £26,000 per annum depending on experience, paid training, ongoing development opportunities, a wide range of benefits & perks

Are you a compassionate and dedicated individual with experience of supporting adults with learning disabilities, and managing a team?

Are you ready to take the next step in your career, and make a real difference in the lives of others?

If so, we have an exciting opportunity for you…

As a Supported Living Deputy Care Manager, you will be based at Warwick Manor:

Warwick Manor is a specialist supported living service which has been developed to enable people with learning disabilities to live happy, healthy, safe lives and to achieve their full potential. Warwick Manor is a large attractive period property which has been fully refurbished in 2018. Each resident has their own well-appointed studio or one bedroomed apartment providing greater independence and the opportunity to develop life skills.

What we offer:

  • Ongoing training and development opportunities to enhance your leadership skills and career progression.

  • A supportive and inclusive working environment, where your contributions are valued and recognised

  • The opportunity to make a real difference in the lives of individuals with learning disabilities.

  • Enrolment into our Pension scheme

  • 20 days holiday excluding Bank Holidays

  • Have you birthday off, and up to 5 bonus days off for length of service

  • Life Insurance cover of £10,000 (T & Cs apply)

  • Cycle2Work scheme

  • Automatic entry into our Employee Assistance Programme offering: Personal and everyday advice on child support, financial advice, mental health, health and wellbeing.

  • Discounts on your favourite brands, restaurants and entertainment.

  • Free Blue Light card

The Role of a Supported Living Deputy Manager:

  • Assisting the Registered Manager in the day-to-day management of the supported living service, ensuring compliance with relevant regulations and standards and be prepared to act effectively in the Registered Managers absence during planned or unplanned periods of absence.

  • Supporting and supervising a team of Support Workers, providing guidance, training, and support to ensure the highest standards of care are delivered.

  • Assisting with the recruitment and induction of new staff members, ensuring the team is well-equipped to provide exceptional care.

  • Maintaining accurate and up-to-date records, including care plans, risk assessments, and incident reports.

  • Supervising, inducting and appraising staff.

  • Support the manager in embedding a strong health and safety culture within the home, ensuring that systems and policies are implemented accordingly.

  • Support the manager in upholding commercial success of the service including potential business opportunities.

  • Attend and carry out pre-assessments for potential clients for the service.

  • Carry out investigations and liaise with Human Resources for compliance and employment law advice.

  • Developing and implementing care plans and action plans, tailored to the individual needs of service users, in collaboration with other healthcare professionals.

  • Monitoring and evaluating the quality of care provided, identifying areas for improvement and implementing necessary changes.

  • Building strong relationships with service users, their families, and external stakeholders to ensure a person-centred approach to care.

  • Have an efficient approach to reporting, responding to and investigating safeguarding incidents.

  • Drive the process of implementing improvements in the home to enhance resident experience and satisfaction.

  • Ensuring the service is prepared for a Care Quality Commission inspection.

  • Act as a role model for leadership and provide daily coaching and support to the Team Leaders and Support Workers to boost performance, engagement and culture.

Required experience as a Supported Living Deputy Care Manager:

  • Previous experience in a supervisory or management role within the healthcare sector, preferably working with individuals with learning disabilities and/or mental health

  • A compassionate and empathetic nature, with excellent communication and interpersonal skills.

  • Strong leadership and management skills, with the ability to motivate and inspire a team.

  • Knowledge of relevant legislation and regulations, including CQC standards.

  • Minimum NVQ level 3, preferably NVQ level 5 (or working towards)

  • Flexibility to work various shifts, including evenings, weekends, and bank holidays.

  • A genuine passion for improving the lives of individuals with learning disabilities.

About Glenholme

Glenholme provides genuinely personalised support for adults with severe learning disabilities and a variety of complex needs, as well as providing support for the elderly and those with nursing care needs and dementia. Our focus is on promoting independence through outstanding support. We operate nursing homes, residential care homes, supported living schemes and outreach services, which means we have the range of support options to fulfil most needs and to respond to those needs as they change.

To learn more about becoming a Supported Living Deputy Manager with us, press apply today!

At Glenholme, our core values allow our staff and service users to thrive. We believe in treating individuals, their families and our staff with respect and dignity while placing a high value on equality, equity and diversity.

This role will require an enhanced DBS to be carried out.

JOBCODE: GHBED3

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