Job Information
LifePoint Health Team Lead/Registrar in Beckley, West Virginia
Raleigh General Hospital
Who We Are:
People are our passion and purpose.Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.
Where We Are:
Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
Why Choose Us:
· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off / Extended Illness Bank package for full-time employees
· Employee Assistance Program – mental, physical, and financial wellness assistance
· Educational assistance and tuition assistance for qualified applicants
· Professional development opportunities and CE assistance
· And much more…
Position Summary:
Provides support and leadership for the daily operations of all Patient Access functions while performing the day-to-day duties of a Patient Access Specialist. Provides training and mentoring of staff as needed.
The Team Lead should be proficient in the registration process, understand both hospital and departmental policy and procedures. Conducts patient/guarantor interviews, explain hospital policies, privacy practices, patient bill of rights and financial responsibilities. Ensures that pre-certification and/or authorization are obtained, patient liability is collected while performing quality service to our customers with daily cash reconciliation. Works well with ancillary departments to ensure information provided is timely and distributed accurately.
Performs essential functions as listed under Patient Access Specialist, Benefits Advisor, or Pre-Cert/Insurance Verification job descriptions.Mentors/trains new employees to the various functional activities required for all patient registration activities.Provides support to Patient Access management team in measuring and monitoring team members performance regarding quality and accuracy, as well as up-front collections on a monthly basis. Provides input into staff performance appraisals, schedules, and resolving employee issues.Supports special projects and business analysis as requested.
Reports to: Assistant Director of Patient Registration
Minimum EducationHigh school diploma or equivalent required or at least three years of directly related experience may be substituted for the required education.
Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.Organizational and time management skills.Ability to prioritize assignments.Ability to operate standard office equipment, including but not limited to, telephone, computer, copier, printer, calculator, fax machine.Ability to perform basic mathematical functions, Must be able to take on-call responsibilities to ensure adequate staffing and to problem-solve any needs that may arise.Must be able to work overtime as needed.
Minimum Work ExperienceMedical terminology, billing and/or collection experience preferred. Computer experience required.Two to three years of recent experience in an acute healthcare setting is preferred.
EEOC Statement:
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Job: *Administration/Clerical
Organization: *Raleigh General Hospital
Title: Team Lead/Registrar
Location: West Virginia-Beckley
Requisition ID: 7418-11297
