Job Information
The Greentree Group Technical Advisor (Back To Business I.T.) in Beavercreek, Ohio
Technical Advisor (Back To Business I.T.)
Do you have the ability to translate, communicate and apply your technical skills to optimize business operations?
Are you a tech enthusiast who loves solving complex problems and being a doer-seller?
Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?
If so, we have an exciting opportunity for you at The Greentree Group!
WHO WE ARE
The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what’s possible.
What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.
We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.
Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!
Back To Business I.T. powered by The Greentree Group is the most experienced and certified team of technology experts in Southwest Ohio. We alleviate the burden of managing computer systems and networks and allow our clients to focus on the more important aspects of their companies. Back To Business I.T. offers a full suite of solutions including managed services, cybersecurity, co-managed IT, IT assessments, special projects, help desk, CMMC readiness, tools and intelligent automation.
ABOUT THE OPPORTUNITY
As the Technical Advisor for Back To Business I.T., you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals at our office in Beavercreek, Ohio. You will play a critical role in winning and retaining clients through innovative thinking, problem solving, responsiveness and exceptional service. Being a part of Back To Business I.T. powered by The Greentree Group means embracing our core values: Integrity, Client Focus, Client Partnering and Employee Welfare.
SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Play an integral role as a technical advisor in the sales process. The Technical Advisor will help clients understand technology needs and solutions for their businesses.
Assess client environments, understand needs and recommend products/services.
Onboard new clients.
Lead regular reviews with clients focusing on trends and forward-thinking opportunities for technology to positively impact business operations.
Facilitate and lead in-person and virtual meetings and strategic planning sessions with clients.
Ensure ongoing client satisfaction, retention, and growth for all client accounts.
Perform and/or support on-site technical support as needed.
MINIMUM QUALIFICATIONS:
Strong organizational, presentation and customer service skills.
Independent thinker, focused, and self-motivated.
Perform all aspects of the job in accordance with the company’s code of ethics.
Ability to take direction from other team members and work well in a team-based environment.
Exceptional attention to detail and strong writing skills. (Thorough documentation will be vital during the onboarding stages as well as ongoing account maintenance. This ensures that the technical team can properly support the client).
Technical knowledge of the products and services offered by Back To Business I.T. in order to evaluate and advise clients on recommended courses of action including 3-5 years of experience with configuration/administration of:
Windows 10/11
Windows Server 2016/2019/2022
Microsoft Office Suite
Active Directory
Microsoft 365
Multi-factor authentication solutions
Antivirus management
Disaster recover/backup management
Candidates must be U.S. Citizens.
This is an in-person role. Candidates will work in-person in our Beavercreek office and must have the ability to travel regionally to meetings at client sites during normal business hours.
DESIRED QUALIFICATIONS:
Three to five years of successful relevant sales experience in a professional services firm.
Previous managed IT services or IT consulting experience.
We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at www.greentreegroup.com. Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.
Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.
Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.
Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree’s yearly performance.
Top Benefits
Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs
Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)
Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important – we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.
Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
