Job Information
Bay County Outreach Worker/Typist Clerk III in Bay City, Michigan
There is a job vacancy with the BAY COUNTY HEALTH DEPARTMENT - WIC PROGRAM.
JOB TITLE: OUTREACH WORKER/TYPIST CLERK III
RATE OF PAY: $16.37 per hour entry, progressing to $19.34 per hour after 2 years (TU06)
APPLICATION PROCEDURE: Make application online at www.baycountymi.gov
POSTING END DATE: February 7, 2025
Full time position with benefits as provided for through the USW full-time labor agreement (although union membership is voluntary).
Benefits include, but not limited to: HEALTH, DENTAL & VISION INSURANCE LIFE INSURANCE PAID VACATION PAID HOLIDAYS (14) PAID SICK DAYS PERSONAL DAYS PAID PARENTAL LEAVE PAID BEREAVEMENT PENSION WITH 4% EMPLOYER CONTRIBUTION FLEX SPEND ACCOUNT *Bay County is a qualifying employer for Public Service Loan Forgiveness (PSLF)
GENERAL SUMMARY: The Outreach Worker/Typist Clerk II performs routine and semi-complex tasks in the maintenance and promotion of the WIC Program. Performs clerical duties, including entering data on the MI-WIC electronic clinic management system. Requires understanding of departmental activities and community resources. Ability to maintain confidentiality in all matters. Must work well with small children and in addition must be able to communicate and courteously react to upset or angry clients. Works under the direction of the WIC Manager and the Public Health Director.
ESSENTIAL FUNCTIONS: 1. Serves as clerical support to the WIC Program by following Federal, State and Local policy and procedures including but not limited to: a. Scheduling appointments. b. Determining WIC eligibility for enrollment. c. Completing nutrition education. d. Issuing/maintaining WIC EBT cards and logs. e. Transferring clients from in and out of state WIC programs and issuing participant benefits. f. Completing WIC referrals received from MIBridges. 2. Frequently interacts with clients, nutrition staff, supervisor, and other Health Department staff through written, telephone, and face-to-face communications. 3. Assists with reminders calls for participants of upcoming appointments, as well as rescheduling families that do not keep appointments. 4. Maintains MI-WIC records by entering and retrieving data on MI-WIC system. 5. Conducts WIC outreach activities and assists with special projects. 6. Maintains WIC materials from the State of Michigan. 7. Assist WIC Manager with MI-WIC reports. 8. Verifies Medicaid status using CHAMPS. 9. Restock WIC supplies and documents. 10. Process fax requests for client information, i.e. NEMSCA Head Start. 11. Responsible for mailing program documents. 12. Serves as secretary at meetings, taking notes and preparing summary minutes. 13. Assumes duties of other clerical as well as screening technician staff in their absence, and as requested. Screening technician includes performing anthropometrics, hemoglobin and lead screening. 14. In times of a public health emergency, may be required to report for specialized assigned duties inside or outside of Bay County. Perform emergency response roles, as required. 15. Consistent and punctual attendance is an essential function. 16. All other duties as assigned. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
QUALIFICATIONS REQUIRED: • High school diploma or GED. • At least 6 months clerical experience working in a customer service setting which required multi-tasking. • Proficiency in data entry, basic math, and spelling. • Must be able to perform multiple tasks at the same time, such as waiting on clients, answering the telephone, typing, retrieving information, communicating w
