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Cardinal Health™ Sonexus™ Access and Patient Support is dedicated to transforming patient access to specialized medications and therapies. Our innovative solutions aim to improve patient outcomes and simplify the complex processes within the healthcare industry. We are dedicated to providing exceptional services to patients, our customers, and healthcare providers.

Job Summary:

We are seeking a highly experienced and dynamic Director of Change Management and Business Transformation to help lead our Sonexus™ Access and Patient Support through a period of rapid growth and transformation. The successful candidate will be responsible for managing organizational changes, driving business transformation initiatives, and architecting a long-term roadmap to support our scaling efforts, digital transformation, process innovation, and new business models.

Responsibilities:

• Lead and manage all aspects of organizational change management and business transformation initiatives within Sonexus™ Access and Patient Support.

• Develop and implement a long-term business transformation roadmap to support the company's growth objectives and strategic goals.

• Drive the adoption of digital business and AI transformation methodologies throughout the organization.

• Collaborate with key stakeholders to identify and implement process innovations and business models that enhance operational efficiency and drive growth.

• Transform the organizational structure to support rapid growth, with a focus on expanding new and existing manufacturer programs and patient hub solutions.

• Ensure effective communication and change management strategies are in place to promote employee engagement and minimize resistance to change.

• Collaborate with cross-functional teams to ensure successful implementation of transformation initiatives, including project management responsibilities, overseeing tactical change plans, and providing program leadership.

• Utilize executive coaching techniques to empower executives, support leadership development, coach project teams, and drive successful change management efforts.

• Monitor and evaluate the effectiveness of change initiatives, making adjustments as necessary to ensure desired outcomes are achieved. Includes using surveys, focus groups and other data sources to generate regular reporting and dashboards on key risks, change adoption, and employee readiness.

• Stay abreast of industry trends, best practices, and emerging digital technologies to drive continuous improvement and innovation.

• Shared responsibility for partnering with Value Realization Office, Hub Operations Leaders, Non-Commercial Pharmacy Leadership, the Director of Innovation, Product & Delivery Leadership, Advanced Analytics, Client Partners, and key stakeholders across Cardinal Health within a formal Innovation COE and Practice; a dedicated team focused on driving and facilitating innovation across departments, processes, products, services, digital technologies, and client programs. Providing expertise, methodologies, and best practices to cultivate a culture of creativity and new ideas, essentially acting as a central hub for all innovation initiatives within the Sonexus™ Access and Patient Support.

Qualifications:

• Bachelor's degree in a relevant field, such as business administration, organizational psychology, or healthcare management preferred, or equivalent experience in a related field.

• 10 years of experience preferred in leading organizational change and business transformation initiatives, preferably within a large, complex healthcare company.

• Experience in Patient Access and Support, Specialty Pharma, Payor Solutions, and Pharmacy Benefits Management (PBM) strongly preferred.

• Proven track record of successfully driving large-scale programs and initiatives in healthcare companies, with a focus on scaling, driving digital transformation, process innovation, organizational redesign, and scaling for rapid growth.

• Deep expertise in digital business and AI transformation methodologies, including certifications in change management (e.g., Prosci, CCMP), program management (e.g., PMI, Axelos MSP), AI transformation and leadership, and digital business transformation.

• Excels at working with high levels of ambiguity, understanding the overview vision and having the creativity and drive to develop innovative solutions and to deliver results.

• Highly strategic with ability to pivot quickly into hands-on work; willing to wear many hats to deliver programs on-time, on-budget, and helping Sonexus™ Access and Patient Support and its clients realizing ROI and expected outcomes.

• Highly collaborative; comfortable leading projects and programs and acting as a trusted business partner within cross-collaborative teams.

• Strong business acumen with experience in risk management, value management, strategy development, business process enhancement, training, digital adoption, communications, executive coaching, project management, and program management are essential to the role.

• Candidate should have strong executive presence and be highly confident working with and presenting to executives and clients.

• Possesses excellent leadership and communication skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization and clients.

• Strong ability to identify points of resistance, perform detailed stakeholder analysis, and finding creative solutions to engage, influence, and partner with key stakeholders.

• Strong analytical and problem-solving skills, with a focus on data-driven decision making.

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

• Solid understanding of product, innovation, design thinking, agile delivery methodologies, and leadership agility.

• Basic financial literacy, including P&Ls and budgets.

What is expected of you and others at this level:

• Provides leadership to managers and experienced professional staff; may also manage front line supervisors

• Manages an organizational budget

• Develops and implements policies and procedures to achieve organizational goals

• Assists in the development of functional strategy

• Decisions have an extended impact on work processes, outcomes, and customers

• Interacts with internal and/or external leaders, including senior management

• Persuades others into agreement in sensitive situations while maintaining positive relationships

Anticipated salary range: $103,500 - $159,300

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 02/21/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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