Easter Seals Jobs

Global Customer & Market Intelligence Analyst

Location:

Basel, CH

Flexible Work Arrangement: Hybrid

Job Category: Customer Standards & Services

Career Level: Professional

Requisition Id: 3193

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

Fuel strategic growth and insight at Jet Aviation! As our Senior Manager, Global Customer and Market Intelligence, based either in Zurich or Basel, you will leverage advanced analytics to drive strategic decision-making across customer and market segments, competitor analysis, and industry trends. By partnering with senior leaders, you will turn complex data into meaningful insights, identifying opportunities and managing risks to position Jet Aviation for growth and innovation on a global scale. This role is more than data; it’s about creating strategic vision and impact!

Your Role

• Strategic Analysis & Intelligence : Lead customer and market segmentation, conduct competitive analysis, and monitor market trends to create actionable, story-driven insights

• Collaborate & Influence: Partner with senior leaders and cross-functional teams, ensuring market intelligence fuels strategic decisions

• Data & Insight Reporting : Develop and maintain dashboards and reports to provide real-time, impactful intelligence across departments

What We Offer You

• An exciting and challenging role in a dynamic environment

• Various opportunities for professional and personal development

• Chance to work on exciting, high-profile projects

• A motivated and cheerful team that looks forward to working with you

• Our events are great! We also have lots of fun together outside of working hours

Your Profile

• Several years of strategic experience, with a strong grasp of data analytics, reporting, and insights.

• Ability to think creatively, communicate complex insights, and engage stakeholders at all levels

• Proficiency in Salesforce, Excel, Power BI, Tableau, and data visualization tools, plus handling large data sets

• Ability to manage projects across multiple markets and regions, with occasional travel required

Bring your skills to Jet Aviation and make your mark on a global stage. We are looking forward to getting to know you!