Easter Seals Jobs

Job ID

31090

Service Connection Support Specialist(F/M/X)

Regular

My candidate profile (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=31090)

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the role

• Our Procurement Service Connection Support worldwide team, integrated in the GBS Procurement Service Line, focuses on promoting the standard services and to push for more compliance for any stakeholder in our processes.

• As a Service Connection Support Specialist, you will build on your service / process knowledge and connectivity to the users and different PSL teams.

• You will be accountable for:

• Promoting and reminding standard services and how to access them to avoid any recurring non compliance

• Easing and promoting the users self service approach (push to left) using standard solutions

• Supporting the local organizations to utilize the PtP services at its best through best practices sharing and identify areas of improvement which could generate process competitive advantages for the entire scope

• Providing spot training to user community on PtP solutions to reinforce compliance

• In case of process non compliance, ensuring stakeholders follow up to unblock the process (like Workcycles,ticket not answer, …)

• Managing and solving service non standard user issues

• Working in close collaboration with service specialist and compliance to analyse root cause and solve non standard service issue

• Alerting service line on risk and opportunities that changes could generate for service improvement

• Actively supporting the capability acceleration and competence growth of Operations

• We offer a permanent contract based on hybrid working mode.

About you

• Relevant education degree or equivalent

• Relevant work experience in Procurement area

• Competencies:

• Fluent in Chinese and English (mandatory)

• Fluent in any other Asian language (optional)

• SAP experience in the domain

• Knowledge of process mining tools and similar

• Behaviors:

• Proactive with a high level of initiative

• Customer orientated with good level of problem solving skills

• Ability to interact with all levels in the organisation

• Strong collaboration skills

• Strong communication skills

About the pay and benefits

• Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the Thailand monthly base pay reasonably expected for this role is 42,000 to 65,000, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.

• Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.

• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages.

About us

• Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes. As a world-leading company with €4.9 billion in net sales in 2023 and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.

• At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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Job ID

31090

Regular