Easter Seals Jobs

Additional Information

Job Number 25014633

Job Category Food and Beverage & Culinary

Location The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Bangkok%2C%20159%20Rajadamri%20Road%2C%20Bangkok%2C%20Bangkok%2C%20Thailand%2C%2010330)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Responsible for the daily operations of the Bar/Lounge. Position directs, trains and assists employees to serve guests and verifies that proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Bar Activities and Upkeep

• Verifies high quality products and presentations.

• Supervises daily shift operations.

• Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory.

• Maintains food handling, sanitation and cleanliness standards.

• Operates all department equipment as necessary.

• Assists floor staff during busy periods.

• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.

• Reports malfunctions in department equipment.

Delivering Exceptional Customer Service

• Supervises staffing levels to verify that guest service, operational needs and financial objectives are met.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Observes service behaviors of employees.

• Empowers employees to provide excellent customer service within guidelines.

Modeling and Holding Bar Team Accountable to High Standards of Work

• Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws.

• Trains staff on cash handling and credit policies and procedures.

• Trains staff on liquor control policies and procedures.

• Supervises adherence to all liquor control policies and procedures.

• Verifies compliance with all Bar/Lounge policies, standards, and procedures.

• Maintains standards for bartender and cocktail service.

• Supervises adherence to all cash handling and credit policies and procedures.

Facilitating the Performance of the Bar Team

• Verifies that all employees have proper supplies, equipment and uniforms.

• Helps train employees in safety procedures.

• Uses all available on the job training tools for employees.

• Communicates performance expectations in accordance with job descriptions for each position.

• Coaches employees regarding performance on an on-going basis.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.