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Target Sr. Digital QA Analyst in Bangalore, India

About us:

As a Fortune 50 company with more than 350,000 team members worldwide,

Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of

everyday life. Caring for our communities is woven into who we are, and we invest

in the places we collectively live, work and play. We prioritize relationships, fuel

and develop talent by creating growth opportunities, and succeed as one Target

team. At our core, our purpose is ingrained in who we are, what we value, and how

we work. It’s how we care, grow, and win together.

Right along with Target’s distinctive retail brand, we are constantly improving and

innovating our digital shopping experience. Are you ready to excel in the fast-

changing retail environment? Are you a customer service enthusiast who’s curious

about the guest and can see the shopping journey through their eyes? Then you’ll

have success on the Digital team, whose goal is to offer guests a seamless online

shopping experience across our platforms—including Target.com and the store

network’s fulfillment capabilities. Here, you’ll collaborate to create and implement

digital strategies that enrich the online experience through the right mix of

personalization, simplicity and intuitiveness. Your ideas will support Target in

complementing the beloved in-store shopping interaction with a convenient,

reliable and instantly gratifying digital experience.

As a Sr Digital QA analyst you will have an opportunity to help all guests to find

the right digital products and services that bring them JOY. You will have ownership

to bring value through accuracy, consistency and functionality of digital content

across Target web, app and other channels. As part of Quality Assurance team, you

will be accountable for creative content validations, reporting and drive issue fixes

from guest perspective, across multiple web browsers, operating systems and

devices (Mobile, Tablet, Desktop). An ideal candidate should be comfortable

working in a creative, fast-paced environment, focused on interpreting the creative

strategy and direction.

About this role:

Cross functional collaboration: Fosters strong stakeholder relationships

across Creative, Producer and Project management teams.

Strategic planning and execution: Drives strategic capability developments

to QA based on business needs and owns end to end QA change

management.

Retail digital acumen: Represent QA to align final creative experience, brand

guidelines / style guides. Partner closely with internal stakeholders to own

SLA, SOP and checklist controls.

Testing: Owns specific business area/s KPIs. Owns on-time delivery of

Category routes validations, Site refresh validations, Live Site validations,

Promotion validations, functional validations, Site placement launch

validations.

Data extraction and reporting: Presents periodic data insights and

strategic recommendations to key stakeholders

Problem solving: Identifies root cause trends and drives upstream

continuous improvement projects by collaborating with stakeholders until

implementation.

Represent QA in War rooms and holds feedback sessions with stakeholders.

Be inclusive to continuously collate team experience and suggest

improvisations to uplift Site experience.

About you:

Graduation in Engineering / equivalent with relevant experience

4+ years of E-commerce experience in Digital creative content Quality

assurance

Experience in owning business area QA KPIs

Expertise in validating creative pages / components across mobile, tablet

and desktop. Coach new team members.

Experience in working on creative issues / bug tracking tools (JIRA, BugZilla

or equivalent)

Eye for details, experience in driving RCA and structured problem solving

initiatives

Exceptional communication skills

Flexible to represent QA in different time zones / weekend roasters.

Adapt to new business requirements and changes.

Experience in driving automation projects for efficiency gains

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