Easter Seals Jobs

What You’ll Do

As a senior technical writer (7+ years’ experience) at Cisco, you will:

• Drive a unified content strategy. Establish standardized release processes, content development best practices, and delivery and feedback mechanisms in the team.

• Define content quality goals and track metrics.

• Identify the significantly complex information needs of target audiences, develop appropriate content plans, and manage the execution of those plans.

• Perform resource workload assessment and balancing across projects.

• Create high-quality technical content for complex product and solution deployment needs.

• Take on special projects/stretch assignments outside the scope of regular tasks.

• Contribute towards strategies for enhancing content quality, usability, and next-gen content offerings.

• Demonstrate proven ability in team building and the mentoring of junior writers.

Who You'll Work With

The Cisco Networking group develops Cisco's Routing, Switching, Wireless, Network Management, and IoT products. We believe in delivering the very best product experiences for our customers, and in providing state of the art, user-centric content that complements Cisco’s diverse range of networking products and IT solutions.

Who You Are

You will have a successful career as a writer at Cisco if you have:

• Excellent writing skills.

• An in-depth understanding of technical writing principles.

• Proficiency in writing GUI and CLI documentation.

• A good understanding of the networking domain.

• An in-depth understanding of content architecture principles and application.

• Expertise in niche areas like user experience, analytics, automation, visual content, and augmented reality.

• Creativity and critical thinking skills to solve customer problems.

• The aptitude and drive to learn new products, technology, and tools.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.