Job Information
NTT America Solutions, Inc. Senior Associate Billing Operations Analyst in Bangalore, India
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Your day at NTT DATA
The primary responsibility of the Senior Associate Billing Operations Analyst is to support with analysing the accuracy of data related to the billing process. The Senior Associate Billing Operations Analyst supports the optimisation, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.
What you'll be doing
Key Roles and Responsibilities:
Contribute to the implementation billing operations to maximise effectiveness and accuracy
Audit integrity and accuracy of data entered into the system
Monitor operation of the billing system
Contribute to the design of solutions to billing issues
Work with the system design team to implement new features
Contribute to the improvement for the billing operations processes and procedures and implement approved recommendations
Reconcile financial information, files and records to ensure the availability and accuracy of the information
Implement written policies and procedures that govern billing operations
Proactively support the implementation of new billing systems and/or integration of changes to existing billing system
Prepare financial and statistical reports
Validate billing transactions on the billing system
Investigate and analyse any collection matters raised by management
Supply monthly billing packs for relevant managers
Proactively process new billing files and failed billing files
Proactively provide technical support to billing department and operate all billing systems
Coordinate with various internal groups and resolve all current issues and documents all billing system enhancement requests
Work with management to ensure that billing accuracy objectives are achieved
Monitor and correct data incongruences that could directly impact the quality and billing operations processes
Ensure that system wide reconciliations and assurance checks are carried out accurately and timeously
Perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls
Proactively support continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities
Ensure all operational reconciliation and audit control processes are complete, managing any errors through to resolution
Knowledge, Skills and Attributes:
Financial acumen
Process orientated with an understanding of both financial and operational controls
Ability to manipulate large amounts of data and compile detailed reports
Analytical skills
Understanding of accounting principles
Planning and organisation skills
Ability to work under pressure
Ability to meet deadlines
Ability to prioritise workload in a fast-paced environment
Verbal and written communication skills
Proven time management skills
Ability to multitask and work independently
Ability to produce a high quality of work
Demonstrate high ethics and adherence to company values
Ability to prioritise and manage expectations
Ability to interpret complex processes, policies and financial and legal documents
Specialist at gathering, analysing and evaluating facts
Ability to establish rapport and maintain effective working relationships with internal and external stakeholders
Proactive in approach and meticulous attention to detail
Knowledge of billing and financial concepts
Ability to utilise key systems and tools related to billing operations
Understanding and knowledge of datamining, management and analysis techniques
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in Finance or Accounting or related
Required Experience:
Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
Moderate level of demonstrated experience working with internal and external stakeholders
Moderate level of demonstrated experience auditing processes, financial information and systems
Moderate level of demonstrated experience working with the MS Office Suite, including MS Excel and MS Word
Moderate level of hands on billing application knowledge and experience
Moderate level of demonstrated experience with tools such as SQL
Moderate level of demonstrated experience working with SAP
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
NTT America Solutions, Inc.
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