Easter Seals Jobs

Job Information

IBM Process Analyst - Learning in Bangalore, India

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

As HR Practitioner - Learning, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

  • You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum

  • Provide employee service and act as a point of contact for employees with learning queries

  • Support queries related to employee password reset

  • Handle dispatching of work queue effectively

  • To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries

  • Provide active contribution to any ongoing projects

Required Technical and Professional Expertise

  • Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred

  • Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite

  • Excellent verbal and written English language skills

  • Prior experience in Training or presentation will be a plus

  • Experience working in a fast-paced, client-facing environment

  • Validated organizational skills and the ability to prioritize and time management are essential for this role

  • Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role

  • Ability to develop effective relationships with internal and external stakeholders of the organization

  • Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred

  • Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions

Preferred Technical and Professional Expertise

  • Prior experience in Data processing or Data management skill will be preferred

  • Working knowledge of Workday will be an added advantage

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

DirectEmployers