Easter Seals Jobs

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

• You will focus on Reporting, General Ledger Entries, and Intercompany Reconciliation globally.

• Manage client engagements/contracts across geographies - Operations support for establishing processes, metrics identifications and reporting.

• Responsible for managing relationships with customers at the senior management level and ensuring customer happiness.

• Demonstrate Thought leadership in brining value to the client - technology and analytics.

• Build and maintain a robust tracking mechanism for key indicators of the operations to support decision-making.

• Responsible for tracking and driving all process parameters 'critical to quality' for process delivery.

• Run career development activities for team members, team leaders and managers, including performance management, feedback, and training.

• Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met.

• Handle and ensure overall F&A delivery for various global regions.

• Drive transformation projects.

• Manage account reconciliation process and drive policy adherence along with implementation of tools and usage.

• Responsible for driving productivity and efficiency per contractual requirements.

• Ensure adherence to control and compliance policies and procedures.

• Lead operational and governance calls with clients and IBM internal Partners.

• Ensure Service Level Agreement (SLA) management and Issue protocol.

• Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution.

• Build backup and cross-training plans and ensure they are implemented and revisited regularly.

Required Technical and Professional Expertise

• Minimum 10 years of experience in Finance and Administration Delivery.

• Proven experience in handling all aspects of Records to report.

• Ability to interact and lead multiple customers across the globe and handle issues.

• Experience to continuously look for opportunities to improve metrics and the validation of the data.

• Proven analytical and numerical ability.

• Validated presentation and interpersonal skills with flexibility in work hours.

Preferred Technical and Professional Expertise

• Strategic thought leadership in designing future state delivery and strategies for attaining them.

• Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture.

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with the latest marketing trends.

• Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work.

• Intuitive individual with an ability to manage change and proven time management.

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

• Up-to-date technical knowledge by attending educational workshops, reviewing publications.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.