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eightfold.ai Director / Sr Manager SDET in Bangalore, India

About Us:

Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals as well as how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.

We secured a $220M Series E funding round, led by SoftBank ’s Vision Fund in June 2021. Thus, we’ve raised more than $400 million in funding to date, including $350 million in the last six months. We’re valued at over $2 Billion this time from $1 Billion a few months ago. Our valuation doubled within a few months.

Our customers- https://eightfold.ai/customers/

Press - https://eightfold.ai/press/

You may want to refer to the media coverage on TechCrunch and Reuters.

Founders:

Varun Kacholia ( https://www.linkedin.com/in/varunkacholia/ ) &

Ashutosh Garg ( https://www.linkedin.com/in/ashutoshgarg893/ )

Our Engineering Leaders:

Vineet Abraham ( https://www.linkedin.com/in/vineet-a-9264707/ )

Vinodh Ravindranath ( https://www.linkedin.com/in/vinodhkumarr/ )

Chandra ( https://www.linkedin.com/in/sivasankaran-chandrasekar-31803624/ )

About the Team:

Eightfold's product helps Enterprises worldwide to engage and retain employees by delivering personalized development paths for employees, managers & senior Leaders and HR personnel.

We are seeking a Technical Quality Assurance Director/Manager to oversee our quality assurance program for our SaaS company. The successful candidate will lead a team responsible for testing, assessing and validating software products to ensure they meet the company's standards for quality and reliability.

Responsibilities:

  • Develop and maintain quality assurance policies and procedures: The Quality Assurance Manager will be responsible for establishing and maintaining the company's quality assurance policies and procedures. This includes identifying relevant quality standards and regulations, developing processes to ensure compliance, and implementing best practices.

  • Design and implement testing strategies: The Quality Assurance Manager will lead the development and implementation of testing strategies for all software products. This includes defining testing methodologies, creating test plans and cases, executing tests, and analyzing results.

  • Manage and coach the QA team: The Quality Assurance Manager will lead a team of QA professionals, providing guidance and support to ensure that team members are performing their duties effectively and efficiently. This includes coaching and mentoring team members, providing training and development opportunities, and evaluating performance.

  • Collaborate with cross-functional teams: The Quality Assurance Manager will work closely with other teams, including product management, development, and customer support, to ensure that quality considerations are integrated into the product development process. This includes providing feedback and recommendations for product improvements and collaborating on issue resolution.

  • Develop metrics and reporting: The Quality Assurance manager will be responsible for tracking and reporting on the performance of the quality assurance program. This includes developing relevant metrics, analysing data, and presenting findings to key stakeholders.

  • Continuous improvement: The Quality Assurance Manager will be responsible for continuously improving the quality assurance program, including identifying areas for improvement, developing and implementing improvement initiatives, and monitoring progress.

  • Ensure compliance: The Quality Assurance Manager will ensure that the company is complying with relevant quality standards and regulations. This includes identifying compliance requirements, developing processes to ensure compliance, and coordinating with internal and external auditors.

  • Risk management: The Quality Assurance Manager will identify and manage risks related to product quality, including assessing the impact of defects and issues, prioritizing testing efforts, and collaborating with other teams to mitigate risks.

Required Skills and Qualifications :

  • Min of 10+ years of experience in software quality assurance, with at least 4 to 5 years of experience managing a team of QA professionals.

  • Experience with SaaS software development and deployment.

  • Strong knowledge of software testing methodologies, including manual and automated testing.

  • Excellent leadership and interpersonal skills, with the ability to communicate complex technical issues to non-technical stakeholders.

  • Ability to manage multiple projects simultaneously in a fast-paced environment.

  • Strong analytical and problem-solving skills.

  • Proven experience in implementing quality assurance best practices and continuous improvement programs.

  • Excellent written and verbal communication skills.

Overall, the Quality Assurance Manger will play a critical role in ensuring the quality and reliability of the company's software products, as well as in driving continuous improvement and ensuring compliance with relevant regulations and standards.

Eightfold Engineering Values:

We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in the work you are doing, and see the positive impact of your work on your colleagues, our customers, and people around the world. We have a mindset of continuously improving. There is no detail that is beneath us, and we can dive into anything needed. We focus on executing fast and delivering value to our customers every single day. We believe in providing transparency and support, so you can do the best work of your career.

Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

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