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Introduction

At IBM, we view work as more than just a job; it's a calling. Our mission is to build, design, code, consult, and lead in this new era of technology, solving some of the most complex problems. This role centers on understanding clients' needs regarding people outcomes and crafting solutions that leverage IBM HR capabilities to deliver those outcomes. As a Deputy Group Manager, you'll collaborate with the best minds at IBM, interact with clients to align with their business needs, and engage multiple stakeholders to ensure the successful delivery of solutions. You'll serve as a catalyst for change, enhancing the employee experience for our clients.

Your Role and Responsibilities

As a Subject Matter Expert (SME) in Payroll Processing, you will be instrumental in ensuring accurate and timely payroll administration for our clients' organization. Your expertise will play a vital role in managing payroll processes, ensuring compliance with relevant regulations, and implementing best practices to support the organization's financial and human resources objectives.

• Payroll Administration: Oversee end-to-end payroll processing activities, including data entry, payroll calculations, and distribution of payments to employees.

• Compliance: Ensure compliance with federal, state, and local regulations governing payroll processing, including tax withholding, wage and hour laws, and statutory deductions.

• Process Improvement: Identify opportunities to streamline payroll processes, enhance efficiency, and reduce errors through automation, standardization, and process optimization.

• Quality Assurance: Conduct regular audits and reviews of payroll data, reports, and processes to identify discrepancies, errors, and areas for improvement, taking corrective action as needed.

• Employee Inquiries: Respond to employee inquiries and requests related to payroll, deductions, taxes, and other payroll-related matters, providing accurate and timely information and assistance.

• Reporting: Prepare and distribute payroll reports, summaries, and analyses to management and stakeholders, providing insights and recommendations based on payroll data.

• Training and Support: Provide training and support to payroll staff, managers, and other stakeholders on payroll processes, policies, and procedures, ensuring understanding and compliance.

• Vendor Management: Manage relationships with payroll service providers, tax agencies, and other external vendors, ensuring service level agreements are met and issues are resolved promptly.

• Continuous Learning: Stay informed about changes in payroll regulations, laws, and industry trends, participating in professional development activities and continuing education to maintain expertise and proficiency.

Required Technical and Professional Expertise

• Bachelor's degree in Accounting, Finance, Business Administration, or related field

• Overall experience of 13-15 years with minimum of 5-7 years of experience in payroll processing, including experience with end-to-end payroll administration and compliance.

• Proven working experience as HR Specialists

• In-depth knowledge of payroll principles, practices, and regulations, including tax laws, wage and hour laws, and payroll accounting

• Experience supporting the implementation of Payroll processes in new deal implementations within a third-party environment

• Proficiency in payroll software and systems, with experience using payroll processing tools and technologies

• Experience supporting continuous process improvement initiatives for Payroll processes

• Experience supporting due diligence, process mapping, Knowledge Capture (KC), and Knowledge Transfer (KT) initiatives

• Strong analytical skills and attention to detail, with the ability to accurately process and reconcile payroll data

• Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization

• Strong problem-solving skills and the ability to identify and resolve payroll-related issues in a timely manner

• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment

• Hands-on exp of Microsoft Office

Preferred Technical and Professional Expertise

• Professional certification such as Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).

• Experience working with complex payroll structures, including multi-state or international payroll.

• Knowledge of payroll tax regulations and compliance requirements in multiple jurisdictions.

• Experience implementing payroll system upgrades or transitions

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.