Easter Seals Jobs

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The mainframe technology is one of the most reliable in the World. Now in the Cloud era IBM offers modernization of the applications for the hybrid clouds, leveraging a marriage stability of mainframe with accessibility of the cloud.

Have you ever thought about assisting IT development teams to fight disruption and innovate faster, using agile practices to deliver hybrid applications via an automated pipeline?

As a #CICS-MQ Delivery Consultant, you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges. 

To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited to...

• Working under general supervision you will be understanding clients' main challenges and developing solutions that help them transform mission-critical IBM Z applications for hybrid cloud environments with stability, security, and agility.

• Participating in planning, installing, configuring, maintaining, verifying, and administering, CICS & MQ on z/OS

• working closely with various stakeholders to ensure the efficient functioning of CMOD and to support the organization's document and content management needs.

• Be a hands-on person and deliver and Involve in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)

• Based on customer requirements, deliver the deployment

• System Administration: Install, configure, and maintain IBM Content Manager OnDemand software. Manage user access, security, and permissions within the CICS/CICSPlex,

• Performance Optimization: Monitor and optimize the performance of the CICS/PLEX. Diagnose and resolve performance-related issues.

• Maintenance and Upgrades: Perform routine system maintenance tasks, including backups and system updates. Plan and execute upgrades to newer versions of CICS & MQ and related subsystems.

• Create and maintain CICS regions used by the applications including Assembler and Cobol programs

• Administer the CICS regions according to application requirements (create new objects: transactions, tclass, programs)

• Create and maintain the CICS monitoring infrastructure (OMEGAMON, System Automation feeds, etc.)

• Provide and analyze SMF statistics on usage to various parties (eg. developers, managers, Operational Security Department)

• Investigate and resolve problems in CICS and related areas

• Investigation and evaluation of new products in the area (eg. the CICS Explorer)

• Control and investigate CICS CPU usage

• Provide support to the application programming groups including handling inquiry and new resource, requests, coding design questions, assist in resolving issues and abends

• MQ part:

• Control and investigate MQ CPU usage

• Control and investigate MQ queues usage

• Control and investigate Space usage

• Deliver and analyze SMF statistics

• Define MQ objects (channels, queues, aliases, etc.)

• Maintain and adapt according to application growth (eg. new page sets, etc.)

• Strong collaboration and communication skills as you work across the client, partner, and IBM team.

• Participating in technical solution workshops

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. 

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.

Required Technical and Professional Expertise

• 11-16+ Years of industry experience.

• Provide technical support for customer. Own and action requests for service,

• Implementing changes and resolving assigned problems (may involve some after hours and weekend work).

• Provide 24x7 after hours on-call support as required for products supported by the team

• Personal compliance and ownership on security, audit and systems integrity posture

• Highlight areas for improvement in current processes, and implement improvements Must have:

• At least 10 years of experience on similar position

• English: intermediate level

• Technical and Professional Expertise

• Candidate should be self-organized, eager to learn with strong sense of analysis & troubleshooting skills

• Ability to take the lead in problem solving and coordination of multi-disciplinary groups

• Ability to multitask and switch to higher priority tasks when required

• Take a lead for specific responsibility or area when needed

• Experience using GSD or SMP/E for product installs and applying maintenance

• Experience using trace, dumps and monitoring software for problem investigation and resolution

• Experience coding programs in REXX

• Experience with Omegamon/Tivoli products in terms of monitoring and problem determination

• CICS knowledge:

• Install, upgrade and maintain the CICS and CTG software

• Create and maintain CICS regions

• Administer the CICS regions according to application demands (eg. new transactions, connections etc.) and support the merge process

• Create and maintain the CICS monitoring infrastructure (Omegamon, TMON, System Automation feeds, the 'CICS Monitor' etc)

• Investigate and resolve problems in CICS and related DBDC areas

• Performance review and tuning of the CICSes and CTGs

• Investigation and evaluation of new products in the area (eg. the CICS Explorer)

• MQ knowledge:

• Support, administration and maintenance of MQ on z/OS

• Must be passionate to Mentor juniors on their technical career development path

• Experienced in Designing and Planning overall Datacentre migration strategy & Execution.

• Conversion Infra tool development knowledge

• Dynamic team player who is comfortable working in a small, but rapidly evolving environment.

• A passion for making a difference in their profession and the environment.

Preferred Technical and Professional Expertise

• None

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partner supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

IBM Technology Expert Labs consultants have the deepest technical expertise and experience in mainframe application platform technologies, they are experts in advising clients on modernization and optimization of database-driven, secure, integrated platforms for high-performance online transaction and data processing, assisting client IT teams advising them on preparing for a hybrid landscape as they modernize their applications.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.