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The Change Specialist is a seasoned subject matter expert, responsible for supporting the implementation of change management initiatives within the organization.

The primary responsibility of this role is to plan and drive the execution of change management initiatives activities and programs, thereby increasing employee adoption and usage.

What you'll be doing

Key Responsibilities:

• Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.

• Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.

• Makes recommendations to support change and adoption.

• Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.

• Demonstrates understanding of the Change and Enablement approach and deliverables.

• Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.

• Adopts best practices, developing, and sustaining cross functional relationships.

• Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.

• Deploys change management solutions and track program effectiveness in line with defined success criteria.

• Supports faster adoption, higher ultimate utilization and greater proficiency of the changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

• Performs any other related task

Knowledge and Attributes:

• Displays drive and is a champion of change.

• Ability to drive continuous improvement and innovation.

• Seasoned understanding of Enterprise level tools, systems, processes and business operations.

• Seasoned knowledge of industry, trends and best practices in change management.

• Excellent verbal and written communication skills and display the required interpersonal skills to interact with a variety of stakeholders.

• Resilient, able to approach problems from different angles and identify the most adequate solutions.

• Ability to influence others and move toward a common vision or goal.

• Flexible and adaptable; able to work in ambiguous situations.

• Resilient and tenacious with a propensity to persevere.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Information Technology or Business Management or related field.

• Requirement for a formal industry recognized change management certification.

Required Experience:

• Seasoned experience in change management, technology adoption within a large-scale multinational technology services environment.

• Seasoned experience and knowledge of change management principles, methodologies and tools.

• Seasoned hands-on experience in driving adoption projects / programs for a large organization.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.